Retail Focus

OCTOBER 25, 2023

Retailers have continually adapted to changing consumer demands, technological advancements, and shifting societal values. Looking at retail disturbances in an oversimplified way, the first major disruption in retail was the emergence of department stores. This era was often described as consumer warfare.

Department Stores 162

Department Stores Store Layout Specialty Store Fulfillment 162

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. That means brick-and-mortar is still going strong, and not just because consumers are eager to get out of the house again.

Store Layout 228

Store Layout Sporting Goods Consumer Location 228

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Businesses that offer customers both physical and online store options tend to see higher customer engagement and sales. The demand for personalised customer experiences has increased.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Theatro

JANUARY 25, 2023

Purpose of this Study With consumers coming back to physical retail stores in full force in the aftermath of the Covid pandemic, the Theatro team decided to survey U.S. consumers to ask them about their in-store experiences. consumers to ask them about their in-store experiences.

Customer Experience 98

Customer Experience Shopping Store Layout Consumer 98

Indigo 9 Digital

MARCH 16, 2022

By Tricia McKinnon , Emily McCullough and Ben Rudolph Brick and mortar retail is still the way most consumers like to shop. But with the growth of eCommerce consumers need a better reason to make a trip to your store. Make your store Instagram friendly. Carve out space in-store and offer it to a complimentary retailer.

Promotions 64

Promotions Location Store Layout Shopping 64

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

Loss Prevention 278

Loss Prevention Sporting Goods Customer Experience Store Layout 278

Retail TouchPoints

FEBRUARY 8, 2021

Store traffic, pedestrian traffic and store layouts won’t necessarily go back to where they were in 2019 or 2018,” said Naveen Jaggi, President of Retail Advisory Services at JLL in an interview with Retail TouchPoints. Every owner wants consumers back in the mall for last-minute impulse shopping.

Fulfillment 135

Fulfillment Store Layout Returns Department Stores 135