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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

Retail Minded

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

Retail Minded

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

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5 Top Customer Service Articles of the Week 8-8-2022

Hyken

Each week I read many customer service and customer experience articles from various resources. The WOW Factor: How to Deliver an Amazing Customer Experience Every Time by Benny Marotta. That said, you’ll enjoy this author’s version of how to WOW your customers. Here are my top five picks from last week.

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How to Collect Customer Data and Improve Shopper Experience

Retail Next

In today’s world, collecting data and basing decisions on the calculated data is critical to success, especially in the retail market. Market Research – Market research allows data collection using a market research platform to identify if your products are satisfying the needs of shoppers and customers.

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Boost Sales & Loyalty: Mastering Retail Analytics Insights [2024]

Retalon

The integration of artificial intelligence (AI) and machine learning into retail operations is revolutionizing how businesses predict demand, personalize customer experiences, and make informed decisions regarding product allocations. Real-time monitoring allows businesses to stay agile—adjusting strategies as market dynamics shift.

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Top 10 Reasons Why Your Store Needs a Complete POS System

RETAIL MANAGEMENT SOFTWARE

ChainDrive point of sale solution allows you to pull up customers’ previous transactions, replicate their past orders, quickly find their delivery information, cash register notes, and more. ChainDrive’s mobile assistants’ module was designed to help collaborators become more agile and customer-centric.

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Clear vision – omnichannel retailing for optical brands

I Vend

Shoppers are also returning in their droves to brick and mortar shopping – PWCs’ 2021 Global Consumer Insights Pulse Survey found that almost half the respondents now visit physical retail stores, with 75% planning to do so. That is a massive step towards beating competition and taking a bigger share of the optical retail pie.