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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

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Poshmark Rolls Out New Tools to Help Brands Connect with its 80M Users

Retail TouchPoints

Now the offering is open to brands and retailers of all sizes, enabling them to engage more deeply with the platform’s 80 million users through limited-time product drops, one-to-one clienteling and Posh Parties. ”

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A Retailer’s Guide to Preparing Your Warehouse for Ecommerce Success

Retail TouchPoints

The increased volume of single-item orders has pushed them to introduce software tools such as a warehouse management system (WMS) to help satisfy demand while maintaining profitability. It’s not uncommon for managers to think they have the best ideas to address these challenges. Do you know what you need to do next (and after that)?

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Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story.

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Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

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How Retailers Overcome Challenges of Seasonal Demand

365 Retail

Yet potentially it can be a very rewarding period for sales if forecast and managed correctly. It’s imperative for every forward-thinking retailer to not just understand, but also manage seasonal demand. Optimising Inventory Levels Careful inventory management is vital during peak seasons.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

The world of retailing is shifting as a result, retail store operators must find new ways of catching consumers’ digital attention, including curbside & BOPIS, clienteling, personalization, social marketing, loyalty, interactive web design, Livestream shopping, and the evolving user experience.