Inside Retail

APRIL 30, 2024

Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment. Customer details and order details were across many different systems,” explained Ratcliffe.

Clienteling 147

Clienteling Checkout Customer Experience Inventory Management 147

Retail TouchPoints

JULY 8, 2020

Brooks Brothers already has decided to close approximately one-fifth of its roughly 250 locations in North America. Those stores were located in Darien and Westport, Conn.; Approximately 250 Brooks Brothers stores are located outside the U.S. Eight have already been permanently shuttered, according to Business Insider.

Clienteling 175

Clienteling Fulfillment Apparel Location 175

Retail TouchPoints

NOVEMBER 3, 2020

With consumer and shopper priorities changing, the new mission of retail is more about essentials, getting in and out quickly, convenience and multi-tasking in one place rather than going to several locations. How do we make the store experience relevant and accessible — and how do we adjust on the fly to do that?

Clienteling 192

Clienteling Returns Consumer Location 192

Retail TouchPoints

JULY 9, 2020

“Companies in the luxury sector were already very focused on finding ways to extend the in-store customer experience to their digital platforms, but the virus outbreak has exponentially increased that need.” The RealReal also had to pivot to a digital clienteling model when its brick-and-mortar locations across the U.S.

Clienteling 280

Clienteling Consumer Accounting Boutique 280

Storis

JANUARY 22, 2024

Netflix itself is opening retail locations aligned with its latest shows. In-store events, competitions, and merchandise vignettes that are social-media-worthy or gamified can compel families to visit retail locations, while savvy merchandising can capture impulse sales. Upcoming 2024 releases can be capitalized on.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Retail TouchPoints

FEBRUARY 22, 2023

This trend has already begun and will continue to grow as DTC brands experiment with physical retail by opening temporary pop-up stores or permanent retail locations in major cities around the world. They want to make a very visible design statement with those buildings. Agility in design is another big trend.

Consumer 303

Consumer Department Stores Shopping Clienteling 303

Retail TouchPoints

FEBRUARY 8, 2024

Part of the reason for this pattern is that dollar stores are numerous and fairly conveniently located, a result of these retailers’ increased investment in their brick-and-mortar footprints. “If “They will break their trips into multiple small trips with the average order value being between $15 and $20 ,” Mohit explained.

Thrift Store 294

Thrift Store Consumer Clienteling Fulfillment 294