Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

Checkout 265

Checkout Payment Services Kiosk Advertising 265

Retail TouchPoints

AUGUST 30, 2023

Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. Tip 2: Simplify the cart and checkout process. With improved customer service and streamlined checkout processes, retailers can continue building loyalty while mitigating customer irritations.

Checkout 241

Checkout Shipping Customer Experience Point of Sale 241

Retail TouchPoints

JULY 14, 2020

To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. We tweaked our search and checkout capabilities and have increased our retention rate. We tweaked our search and checkout capabilities and have increased our retention rate. We thought it was good, but we were wrong.

Checkout 192

Checkout Fulfillment Shipping Payment Services 192

Retail TouchPoints

DECEMBER 13, 2021

Not just the physical store of the future, like frictionless checkout and things like that, but a lot of our retailers are focused on associate enablement right now. With the store being this critical conversion channel, how do you get more information to the associate to make their lives easier?

Merchant Services 182

Merchant Services Shopping Consumer Checkout 182

Retail Next

APRIL 1, 2021

Half shipped, half in store? Ship to store? This could include any one or combination of stores, catalogs, social media, the phone, online. Allbirds (via Shopify), to highlight one retailer, offers pick up in store and fulfills orders via ship from store. . Social commerce.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail Geek

MARCH 31, 2021

And I’m going to quote here the Amazon threat is overstated Macy’s nearly 800 stores offer a huge advantage over Amazon. Scot: [23:49] It makes logical sense the store operators themselves one credit for that stuff too. Jason: [30:06] I wonder how many of those chips are on boats in the Suez Canal.

Beauty and Health 59

Beauty and Health Apparel Merchant Services Marketing 59