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A new ‘ As-Is Online ’ section on the Ikea website lets customers access discontinued items, used showroom display items as well as pre-loved goods returned through the business’ Buy Back service. Once reserved online, customers can make the purchase by visiting their selected store’s As-Is area, located near the checkout area.
So, buckle up, homefurnishings retailers; we’re ready to accelerate. We surveyed homefurnishings retailers for insights on strategies to accelerate growth. The State of the HomeFurnishings Industry With abundant opportunity, let’s explore how market and consumer behavior position retailers for success.
As Found by Your Retail Peers Valuable technology delivers a return on investment. As we continue STORIS NextGen’s evolution, we share the Top 5 Areas of ROI your peers have found through our web-based, mobile solution for homefurnishings retail. Our retailers find this cuts an astonishing 70% of time off checkout.
Even if you are a homefurnishings retailer that converts most of your revenue in your physical stores, your website plays a critical role in driving store traffic. So how can you make the checkout process on your furniture eCommerce website as convenient as possible to drive your conversion rate higher? DigitalCommerce360).
Even if you are a homefurnishings retailer that converts most of your revenue in your physical stores, your website plays a critical role in driving store traffic. DigitalCommerce360) So how can you make the checkout process on your furniture eCommerce website as convenient as possible to drive your conversion rate higher?
So, buckle up, homefurnishings retailers; we’re ready to accelerate. The State of the HomeFurnishings Industry With abundant opportunity, let’s explore how market and consumer behavior position retailers for success. These positive indicators can support a successful year for homefurnishings retail.
Transitioning Away from Manual or Back-Office Ticket Writing While the legacy practice of hand-writing tickets may have served homefurnishings retailers in the past, it feels outdated and cumbersome to guests and your staff today. Imagine a returning customer walking into your store.
Converting non-purchasing guests and capturing repeat business are crucial tactics to expanding the homefurnishings market share. Offer a Seamless Online Checkout Option: Convenience is critical to converting abandoned carts into sales. Also, make it easy for guests to schedule virtual or in-store follow-up appointments.
Written for the HomeFurnishings Association’s Educational Series In a world before showroom technology , it was inefficient to track non-purchasing guests. If they are a returning guest, review a snapshot of their history to personalize the conversation. First-party data is increasingly important.
Written for the HomeFurnishings Association’s Educational Series In a world before showroom technology , it was inefficient to track non-purchasing guests. If they are a returning guest, review a snapshot of their history to personalize the conversation. First-party data is increasingly important.
While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online homefurnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans.
As a former retail employee in the homefurnishings industry, I learned the ins and outs of delivering both positive and negative customer experiences firsthand. We were required to have the piece at checkout, even though it often returned to the warehouse until the customer could come to pick it up.
STORIS NextGen abandoned cart emails provide various checkout options to help customers easily complete their purchases. Seamless integration into an online checkout reduces friction and makes it convenient for customers to finalize their transactions from the comfort of their homes.
While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. . I think not.
Retail sales are projected to rise as consumer confidence strengthens, especially in discretionary categories such as electronics and homefurnishings. Electronics and homefurnishings are forecast to grow by 6 per cent, driven by increasing consumer confidence. Spending on health and wellness surged by 8.8
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