Remove Checkout Remove Customer Retention Remove Point of Sale Remove Store Operations
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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

With consumers becoming more at ease with virtual space interactions, retail businesses have no choice but to ramp up their digital strategies and touchless technologies to meet the pent-up demand for seamless omnichannel operations. Self-service check-ins and checkouts have become the new norm, saving time and money for retailers.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

The same technology also can prompt customers with proactive messages after they leave the checkout page, but before they leave the site entirely, to capture them in the moment. This misunderstanding of pain points (and how to relieve them) applies at multiple points in the shopper journey. View the session on demand.