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‘The Best Vision Is Insight’ — The Top Retail Trends Of 2020

Retail TouchPoints

Retailers are refreshing their loyalty strategies by investing more heavily than other industries in digital capabilities, omnichannel communications, personalized offers and gamification. They’re turning to solutions that allow consumers to connect loyalty programs with any payment card and collect points or rewards at checkout.

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Staying Competitive: Keeping Up With Amazon

Rangeme

AI powers many retail processes, including Amazon’s personalized recommendations, assortment planning, and Just Walk Out technology for cashierless in-store service. Now retailers are doubling down on AI for faster processes that make the customer experience more convenient. 1 Redman, Russell. October 19, 2021. ,