Retail TouchPoints

MAY 2, 2023

What happens next, by way of return experience, most certainly impacts whether they will purchase from your business again. There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. The short answer is, yes.

Customer Retention 243

Customer Retention Returns Merchant Services Shipping 243

Inside Retail

FEBRUARY 28, 2022

To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. An improved post-purchase experience with tracking visibility and customised branding. When your shipping needs are complex, we make things simple.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Retail TouchPoints

MAY 8, 2024

One of the biggest reasons, according to data from Contentsquare , is that while merchants are investing in paid advertising to drive more traffic to their sites, their experiences are riddled with experience gaps that ultimately create frustration for shoppers. You’d be surprised how many consumers get stuck on a checkout page!

Merchant Services 215

Merchant Services Advertising Customer Experience Marketing 215