RIC20 Recap: Speakers Provide Answers to Five Pressing Questions
Retail TouchPoints
OCTOBER 20, 2020
Dave Coles, Senior Partner Manager of eCommerce, Pinterest “Our thinking is that the value unlock is at the start of the customer journey with the discovery and automation phase. We know that customers already shop online before they come into the store. When they come in], finding the actual items is a cumbersome process.
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