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Key Tips for Improving Customer Experience in Your Store Location

365 Retail

While these costs are out of the average business owner’s control, there are other things that remain well within their control – one of which being the customer experience. Enhancing the customer experience can have a real impact on the profitability of a store location, but what could be done to this end?

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Rebel MD Gary Williams on taking experiential retail to the next level

Inside Retail

Since then, Rebel and The General Store have opened a further 18 RCX stores across the country, including the latest location at Emporium Melbourne. With each new RCX store, Rebel has incorporated lessons learned from previous iterations. It’s not an easy nut to crack. That is our aspiration.”

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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

“We focus on bringing in a retail experience that feels modern and value-additive to the employees, patients and visitors on-site,” Kloor explained. Stores are curated and merchandised to reflect a high-end boutique or spa. And then we expand that to create amenities that actually serve and provide what people need.”

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Why local retail communities are important, and how retail design can encourage community retailing.

Retail Focus

Community retailing aims to create a sense of belonging in the retail space by fostering customer engagement, retention and a supportive local economy. Environment Create a welcoming atmosphere Physical stores should strive to create a warm and inviting atmosphere that encourages clients to spend time in the space.