Small Biz Trends

JUNE 28, 2025

Key Takeaways Definition of Free City Wi-Fi: Publicly available wireless internet access in urban areas, offered at no charge to promote digital inclusivity and support local businesses. This service supports small businesses by allowing customers easy access to digital tools while they engage with your offerings.

Promotions

Retail Assist

JULY 29, 2025

Tip: Replace ageing hardware and unsupported software that could be slowing you down or putting you at risk. Tip: Make sure backups are automated, stored securely and tested at least quarterly. It’s about ensuring your systems are ready to support the way your business runs today, and how it needs to evolve tomorrow.

Technical Support

Retail Assist

AUGUST 7, 2025

Unless these workloads are properly reconfigured for the new environment, you may find yourself running old problems on newer platforms, only at a higher cost. A Migration Plan Is Only Half the Story A successful cloud migration doesn’t end at go-live. At Retail Assist, we help businesses plan beyond the migration itself.

Planning

Retail Assist

JUNE 17, 2025

To avoid overspending, it's important to regularly track cloud usage, reserve resources at discounted rates, and automatically turn off resources you're not using. Without action, these gaps will continue to grow, adding unnecessary cost, slowing operations and putting long-term digital goals at risk.

Management

Retail Assist

JUNE 10, 2025

By proactively identifying and eliminating technical debt, organisations can reduce risk, improve agility and free up resources to focus on innovation and growth. At Retail Assist, we specialise in helping businesses tackle technical debt through expert consulting and managed services tailored to your needs.

Operating Expenses

Small Biz Trends

JUNE 15, 2025

E-commerce Capabilities: With support for online stores and secure payment processing, GoDaddy GoCentral facilitates easy setup of e-commerce sites, making it perfect for small businesses looking to sell online. 24/7 Support: Users can access round-the-clock technical support on all plans, ensuring assistance is available whenever needed.

Payment Services

Small Biz Trends

JUNE 24, 2025

Key Categories: Essential IT services include Managed IT Services, Cloud Computing, Cybersecurity, Technical Support, and Business Continuity, each serving unique business needs. Technical Support Technical support offers assistance for software and hardware issues.

Technical Support

Small Biz Trends

JULY 15, 2025

This program, set to commence on October 13, 2025, at Amazon HQ in Seattle, aims to empower 40 innovative startups with the resources needed to scale their operations. As small businesses increasingly incorporate AI into their models, AWS is stepping in to offer substantial support. More details can be found here.

Technical Support

Small Biz Trends

JULY 1, 2025

More accurate customer invoicing can yield substantial financial benefits, estimated at $737,100 over three years. They provide tailored strategies, technical support, and expertise to enhance operations and financial management. Why is having a Sage partner important?

Payment Services

Small Biz Trends

JUNE 10, 2025

Pipedrive, a leading sales CRM platform for small businesses, has launched a revamped solution provider partner program aimed at helping consultants, integrators, and service providers expand their offerings and deliver greater support to businesses adopting its platform. The company is also emphasizing community and connection.

Technical Support

Small Biz Trends

JULY 5, 2025

Verizon has unveiled a significant transformation in its customer experience aimed at small businesses and consumers alike. As part of a multi-year strategy designed to capitalize on its extensive 5G network, Verizon promises to deliver more personalized support and quicker resolutions for its customers.

Customer Experience

Small Biz Trends

JULY 3, 2025

Small businesses handling sensitive customer data must put security at the forefront. How important is technical support with shared hosting? Technical support is crucial with shared hosting, as reliable 24/7 support can quickly address issues and minimize downtime.

Payment Services

Inside Retail

SEPTEMBER 29, 2022

Appliance retailer Dyson has opened a Dyson Demo Service Centre at Sydney’s Moore Park. Customers can take their Dyson machines in-store for technical support, service or maintenance from a team of experts. The store is located at the Supa Centre Moore Park and will be open daily.

Technical Support

Retail TouchPoints

MAY 21, 2021

Microsoft also will provide technical support to Hanshow in co-creating cloud-based solutions that incorporate Microsoft’s retail industry best practices, machine learning, IoT and other data technology.

Payment Services

Retail TouchPoints

MAY 12, 2022

Sensormatic IQ’s platform integrates the complete Sensormatic Solutions portfolio with third-party offerings designed to improve operations at every level.

Loss Prevention

Retail TouchPoints

NOVEMBER 8, 2022

The company also has contributed funds to support equity in business, such as its October 2022 launch of Amazon Catalytic Capital , aimed at investing $150 million in venture capital funds, accelerators, incubators and venture studios that support entrepreneurs from underrepresented groups.

Technical Support

Retail TouchPoints

NOVEMBER 1, 2021

The new initiative also will help Pinterest and its brand partners capitalize on its incredibly engaged user base: Pinterest users (aka Pinners) spend 2X more than users of other platforms and have 85% bigger baskets at checkout, the company shared. . 8 with new episodes of Pinterest TV airing every weekday at 3 p.m. PT / 6 p.m.

Social Commerce

Retail TouchPoints

APRIL 8, 2021

Best Buy is piloting a new membership program called Best Buy Beta that will offer customers an array of benefits, including: exclusive pricing; unlimited Geek Squad technical support; up to two years of protection on most product purchases; free standard shipping and delivery; and free installation on most products and appliances.

Shipping

Cisco Retail

NOVEMBER 2, 2021

Our Enterprise Operation Centre team and Technical Support team already have clearly defined operational processes to ensure that the network and our applications are running like clockwork. A lot goes on behind the scenes for such a large-scale event like the Olympics.

Technical Support

Retail TouchPoints

SEPTEMBER 15, 2020

If you look at grocery stores as an example, many retailers were forced to sell eggs at a loss because their wholesale costs increased dramatically. Amid uncertainty, there is one thing that is certain — having the analytics and data at a regional level can help predict new realities as ‘hot spots’ evolve around the world.

Markdowns

Small Biz Trends

JUNE 10, 2022

From growth to inventory, equipment, employee retention, technical assistance and more, this week’s grants look to provide the funds that will assist small businesses to overcome these challenges. Take a look at this week’s list of grants available across the U.S. and be at least 21 years of age. .”

ATS

Retail TouchPoints

OCTOBER 17, 2023

In North America, the average cost per call is approximately $10, but it can get higher than $25 per call in industries that require more technical support. It can say something like “at our store, we love all animals, but unfortunately we can only accommodate service animals at this time.”

Technical Support

Retail Focus

JULY 1, 2024

Professional and Experienced Staff Our professional and experienced staff are dedicated to providing seamless AV setups and technical support for your events. They meticulously handle all technical aspects, from setting up sound systems to troubleshooting any unexpected issues that may arise during the event.

Technical Support

Cisco Retail

SEPTEMBER 23, 2021

I recently sat down with him to learn more about his inspiration to support communities, his involvement with the Meraki Gives leadership team, and how the Meraki team is using technology for good. Can you tell us more about your job responsibilities at Cisco? Unfortunately, they had been experiencing some break-ins at their site.

ATS

Small Biz Trends

OCTOBER 12, 2022

They take advantage of unsuspecting people using a technical support scam. In this article, we’ll discuss six tech support scams you should be aware of. What are Technical Support Scams, and How Do They Work? Victims of tech support fraud lose an average of $200, though some have lost thousands of dollars.

Technical Support

Retail TouchPoints

JULY 30, 2024

Some people refer to these principles collectively by the acronym “POUR,” indicating that accessible sites are: Perceivable : Accessible sites allow users to perceive content using at least one of their senses. The company also offers legal guidance to help clients with legal demand letters and 24/7 technical support.

Merchant Services

Cisco Retail

JULY 14, 2022

Power recognized Cisco for providing “An Outstanding Customer Service Experience” for Technical Support, 12 years in a row. We have also received a Stevie Award and Technical Services Industry Association (TSIA) Awards for the support innovations I just described and others. Industry recognition.

Technical Support

Small Biz Trends

JUNE 4, 2022

Today’s small businesses need resources for a huge variety of operational needs, from rent to technical support. To qualify, small businesses must have under $2 million in annual revenue, serve historically under-resourced neighborhoods, and be in operation in Duval County for at least two years. Image: Depositphotos.

Payment Services

Cisco Retail

APRIL 5, 2022

As organizations digitize, applications increasingly drive productivity and the user experience, requiring networks and applications to be resilient and available at all times. And, if an issue arises that requires technical support, customers are able to reach out to one organization, Cisco, to resolve both networking and application issues.

Technical Support

Small Biz Trends

NOVEMBER 15, 2022

Billing by a Technical Support Service. Billing by a technical support service is a scam where the attacker tries to sell you technical support services that don’t actually exist. At the end of the service, they will charge fees for repairing problems that did not exist initially.

Payment Services

Cisco Retail

NOVEMBER 4, 2021

With the option in Nexus Dashboard Insights to collect detailed technical support data from the fabric and upload it to Cisco with just a few clicks, triaging issues locally or with Cisco TAC and driving them to resolution becomes considerably less time-consuming and work intensive.

Technical Support

Hyken

AUGUST 13, 2021

This week we feature an article by David Tattersall, Head of Client Relations at Handpicked Accountants , an online network housing the best-performing accountants across the UK. It is part and parcel of building an online reputation and can drive traffic to your brand at record levels when used tactically. .

Customer Experience

Inside Retail

NOVEMBER 12, 2023

These response actions will include notifying the Australian Cyber Security Centre via the Report Cyber website or calling 1300 CYBER1 for technical support and following a playbook such as the Ransomware Emergency Response Guide in the event you do not have incident response support.

Technical Support

Nvidia

AUGUST 27, 2021

I wasn’t sure what to expect when I started my internship at NVIDIA. As the summer comes to a close, here are a few interns who spent their time at NVIDIA: Jolly Jots Down Data. in computer science at the University of Kaiserslautern, in Germany. But there are stories to tell. Shailza Jolly is finishing up her Ph.D.

Technical Support

Secure Retail

MAY 17, 2023

We partner with world leading brands, gaining respect from manufacturers, software development houses, and the vast number of end customers who we support daily. We can offer our customers a bespoke, impartial package and can provide fully managed services, along with technical support, if required. SR 20 years kick off?

Payment Services

Global Shop

OCTOBER 3, 2022

Designed to make technical support easier and reduce the total cost of ownership for manufacturers, Cloud ERP simplifies the software through increased speed, improved accessibility, stronger security, automatic data and systems backups, and more. Cloud-based ERP software offers many advantages, starting with lower system costs.

Shopping

Nvidia

NOVEMBER 9, 2021

“Human-like interactions have long been one of the greatest challenges of artificial intelligence, especially for companies with industry-specific jargon,” said Kari Briski, vice president of product management for AI software at NVIDIA. Riva at GTC. Voice of the Ecosystem. We are excited to partner with NVIDIA and for the future.”.

Technical Support