Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations

Retail TouchPoints

JANUARY 26, 2022

The primary difference will be size: the suburban locations are planned at 6,000 square feet each, compared to the 1,000 to 2,000 square feet of existing urban stores. The larger size won’t be a challenge: in early 2020, Amazon opened a 10,400-square-foot cashierless grocery store in Seattle.

Location

Retail TouchPoints

APRIL 24, 2024

The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J., for additional reinvented stores it will open in 2024 , including at the brand’s NYC flagship and locations in Paris, Melbourne and Delhi.

Store Layout

Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout

Retail TouchPoints

NOVEMBER 10, 2022

Localized design features: Target will incorporate community-focused elements into each store’s design, from native landscaping outside the store to localized product selections inside. Guests and team members tell us they come to Target because they feel inspired, connected and welcomed.

Fulfillment

Retail TouchPoints

SEPTEMBER 3, 2024

Every customer interaction and every back-office decision in every store area relied on individual retail associates to be ready and energized to provide seamless service. Instead, teams must work together and look after one another to ensure a high standard of operations within a supported and engaging work environment.

Store Layout

Retail TouchPoints

MAY 9, 2022

Corporate employees immediately felt the benefits, largely because they were given the newfound power to work from anywhere and at any time. Through their long-term partnership, which reached a whole new level of value during the pandemic, Vans has reduced overall time spent documenting store concepts by 25%.

Visual Merchandising

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

Loss Prevention

Retail TouchPoints

JULY 16, 2020

“I think that that people are sort of leaning into the fact that we’re not going to get things to be the way that we want them as soon as we’d like,” said Ericka Podesta McCoy, CMO at Resonate in an interview with Retail TouchPoints. Contactless Is Important, But Don’t Let It End At Curbside Pickup. In fact, 50%.

Returns

Retail TouchPoints

MAY 21, 2024

By examining this network traffic, retailers can gain valuable insights, such as the most frequented areas of a store, the effectiveness of digital signage, the efficiency of store layouts and even the performance of online versus in-store promotions.

Inventory Management

Retail TouchPoints

OCTOBER 24, 2023

At the same time, the Federal Reserve continues to raise interest rates in an effort to cool inflation, making it more expensive for companies to borrow and expand. Retailers implemented ad hoc backend solutions for responding to increased demand for in-store pickup and home delivery services, but many of those solutions were band-aids.

Store Layout

Retail TouchPoints

MARCH 18, 2021

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. Look at some of the sporting goods retailers.

Sporting Goods

Retail TouchPoints

FEBRUARY 15, 2021

But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Among the winning strategies was a shift to ecommerce operations. A Look at the Market. The in-store experience remains a crucial part of consumer expectations.

Fulfillment

Retail TouchPoints

NOVEMBER 5, 2020

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . Not to mention the fact that there is value in physical touch.

Checkout

Retail TouchPoints

FEBRUARY 27, 2024

While the report primarily focuses on how AI can optimize store layouts and marketing strategies, there is an underlying message on data security. The report discusses how digital solutions like AI and machine learning not only enhance operational efficiency but also fortify cybersecurity measures.

Payment Services

Retail TouchPoints

JUNE 7, 2024

Inventory Turnover Definition: The speed at which a business sells and replenishes its inventory during a given period, also known as “stock turn.” If the current logistics strategy isn’t able to support the pace at which a store is selling its products, it can be losing out on millions of dollars in sales.

Inventory Turnover

Wiser

SEPTEMBER 13, 2023

Foot traffic data can also be leveraged to optimize store layouts. By tracking customer movement within a store, retailers can strategically place products to increase visibility and sales. Observing where customers linger and where they pass by can also inform decisions about product placement and store layouts.

Store Layout

Retail TouchPoints

SEPTEMBER 30, 2020

However, merchandisers (who own the planograms) often find that their instructions aren’t always executed properly, and that their planograms are mis-executed in the “realograms” — which is a term that describes how a shelf is ultimately set up at the execution level. At best, they will become frustrated as they search for what they need.

Store Layout

Retail TouchPoints

FEBRUARY 28, 2024

Like LEGO sets that get creative builders started with guided instruction, prebuilt data models like those outlined above can help organizations improve their data management and analysis capabilities, promote collaboration across departments and ultimately make better decisions based on data-driven insights at lower cost, time and project risk.

Inventory Turnover

Retail TouchPoints

MAY 29, 2024

The small-format store, due to space constraints alone, avoids this issue. Whole Foods Market Daily Shop, the planned smaller sibling of its flagship stores, will hopefully capitalize on and enhance the perceived simplicity of shopping at Whole Foods.

Checkout

Retail TouchPoints

JANUARY 25, 2023

A flat-pack furniture retailer’s maze-like store layout shows customers how their products work in different settings and gives them the chance to touch and try out items. Viral Shah is VP and Head of Strategy at frog San Francisco, part of Capgemini Invent. Offer a playground for immersive experimentation.

Store Layout

Wiser

JULY 31, 2023

In the competitive world of retail, ensuring your products are in the right place at the right time can mean the difference between profit and loss. A planogram is a visual diagram that details where every product on a retail store shelf should be placed. This is where planogram compliance comes into play.

Store Layout

I Vend

DECEMBER 10, 2023

Read more Retail operations are built on a number of interlocking processes, each of which feeds into, or from the others. Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform.

Shrinkage

Inside Retail

NOVEMBER 27, 2023

At the heart of this transformation is AI’s capacity to sift through not only past sales data but also real-time analytics, customer behaviours, market trends, and even external factors like weather conditions or local events that might impact demand. Amazon has been at the forefront of personalised shopping experiences.

Consumer

V Count

APRIL 1, 2021

You have to treat everyone that visits your store like a premium customer, interact with them as if they were your only customer, and watch one-time buyers turn into regular customers. Improve in-store operations Nothing causes cart abandonment more than long lines and waiting times in a store.

Customer Experience

Wiser

MAY 11, 2018

This method can be better than a public crowd who may have a shorter attention span or be unable to answer more complex questions about your store. . All store operators and brands need access to actionable in-store KPIs. It’s like running a focus group at scale. Introducing Wiser’s Private Crowd

Store Layout

V Count

MARCH 25, 2021

Store Operations & Staffing Analyzing traffic data enables the store operations team to optimize staffing according to peak and slow hours to create optimal customer experiences and increase conversions and sales. And what can they hope to gain from it?

ATV

Wiser

JUNE 30, 2020

In this article, we’ll look at what assortment planning is and how you can do it effectively. It’s all about forecasting demand and meeting it with the best product selection, promotions, branding, and store layouts. You should always be doing the next cycle of planning with historical data at your disposal.

Planning

365 Retail

SEPTEMBER 23, 2021

Reimagining the role of the store as an online fulfilment channel will become an increasing priority for retailers in their post-pandemic recovery, the latest IDC White Paper, sponsored by Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , has revealed.

Fulfillment

V Count

NOVEMBER 26, 2021

The V-Count Ultima AI people counting sensor is placed at the entrances of a store to measure incoming visitor traffic with an accuracy of 99.9%. This can save operational costs and free up other staff members to work on other activities like stocking shelves or clearing inventory. Reduce queues and wait-lines.

Checkout

V Count

OCTOBER 21, 2022

Adopting traffic counting technology for your physical location is a smart move if you own a retail chain, manage a store, operate a mall, or operate an entertainment venue. The accuracy of a people counter is at times overlooked by potential customers. The Most Important Quality: Accuracy.

Technical Support

Mass Relators

JANUARY 20, 2023

Todd Vasos began an exciting new leadership chapter at Dollar General Corp. MMR is proud to honor Vasos with a Lifetime Achievement Award in recognition of his successful and impactful career, including accomplishments achieved during his CEO tenure at Dollar General. where he led the operations teams and later served as a merchant.

Beauty and Health

Retail TouchPoints

DECEMBER 25, 2023

in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately. The retail intelligence solutions to effectively analyze a shelf set and store layout are readily available to retailers that want to make the best use of their space.

Customer Experience

Retail TouchPoints

JUNE 17, 2020

As the world re-emerges from stay-at-home mandates, ROI for any brick-and-mortar venture dollar will need to be justified more than ever. We will see store closures and rationalized footprints. IRL, a pop-up collective at Water Tower Place in Chicago in 2017, did just that. Layout And Merchandising Strategies.

Store Layout