14 Examples of Great Customer Experiences in Retail
Indigo 9 Digital
MAY 2, 2022
By Tricia McKinnon and Ben Rudolph When speaking about when Apple first launched the Apple store Ron Johnson, Apple’s former SVP of retail said : “when we launched retail [at Apple], I got this group together, people from a variety of walks of life.” “As But of course: the concierge desk at a hotel isn’t selling anything; it’s there to help.”
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