Retail TouchPoints

FEBRUARY 26, 2024

This flurry of legislative activity comes at a good time — and with good reason. Consumers are quickly losing trust, and companies must act swiftly and responsibly to restore it. This happens in an environment where consumer trust is already fragile. Following suit with GDPR and other jurisdictions globally, the U.S.

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Retail TouchPoints

FEBRUARY 1, 2023

Over the years the retailer has carved a unique space in the Hispanic market thanks to its unique approach to financing, in-store services and merchandising. The core business was always built [around] providing dignified credit, because consumers couldn’t buy items outright with cash. population.

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Retail TouchPoints

JULY 28, 2023

Accenture surveyed more than 10,000 consumers in 16 countries and found that although we’re living in a time of “lasting uncertainty,” the “ resilient consumer ” is uncovering new ways to protect and control what is most important to them. As a result, consumer behaviors are becoming more complex.

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Retail TouchPoints

SEPTEMBER 8, 2023

With more than 20 years of experience in the consumer products industry and “a proven record of operating excellence, financial discipline and building high-performance teams,” Glendinning will officially join the Express leadership team and board of directors on Sept. Baxter will be on hand to ensure a smooth leadership transition.

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Inside Retail

APRIL 8, 2021

Fine jewellery retailer Fairfax & Roberts has a long history of connecting with consumers at some of life’s biggest milestones. Here, managing director Irene Deutsch shares an insight into her own career journey, lessons learned from the past year and the ways the brand is staying relevant with the modern consumer.

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Retail Gazette

APRIL 25, 2024

UK consumer confidence improved in April as falling inflation helped boost consumer optimism about their personal finances. The latest GfK Consumer Confidence Index rose two points to -19, marking an improvement from -21 points in both March and February.

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Independent Retailer

OCTOBER 19, 2022

Determining the right mix of financing options comes down to having a deep understanding of your customer and your product set. Nearly half (46%) of consumers surveyed said they are more likely to purchase from retailers who offer a variety of financing options. by Mike Rittler. by Mike Rittler. The Federal Reserve and the U.S.

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Retail TouchPoints

DECEMBER 20, 2023

Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. Indeed, until recently most BNPL offerings were relegated to the digital realm, but stores are widely seen as the next big area of expansion for this increasingly popular financing option. year over year.

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Retail Gazette

MARCH 15, 2024

Ann Summers chief financial officer John Boyle is retiring from the retailer after 11 years, as Kristina Moln-Page is promoted to finance director of the company. Moln-Page currently serves as head of finance of the business, having previously joined Ann Summers in May 2022 as strategic project consultant. Profit was up 3% to £61.8m

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Retail TouchPoints

JANUARY 23, 2024

It’s still too early in the year to answer this critical question, but there were some clear, overarching themes that emerged from Big Show sessions, booth campaigns and conversations, indicating that retailers may be investing in the innovation they need to win consumers’ hearts, minds and wallets. The top five themes include: 1.

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Mass Relators

JANUARY 24, 2024

CHICAGO – The Kearney Consumer Institute (KCI), an internal think tank of global strategy and management consultancy, released its inaugural Consumer Stress Index on Wednesday. In doing so, the Kearney Consumer Stress Index seeks to better understand consumer needs and behaviors, identifying new patterns and spend implications. “In

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Inside Retail

MAY 19, 2021

In KPMG’s Responding to consumer trends in the new reality report, our research details findings from 75,000 consumer survey responses taken over four months, from May to September 2020, across 12 countries. We will explore the four key themes emerging from our research and how retailers need to respond to the changed consumer.

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Inside Retail

JUNE 20, 2021

Lockdowns with little advance notice, panic buying, supply chain disruptions, hastily made changes to health and safety regulations, and extreme swings in consumer needs and expectations. How did they fare and how have consumers changed due to their pandemic experience? Consumers unevenly impacted. Adaptability tested.

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365 Retail

JUNE 6, 2023

Novuna Consumer Finance, one of the UK’s leading retail point of sale providers, has partnered with home and garden experts Homebase to transform its credit offer in-store, providing customers with a range of flexible finance options to help them with their home improvement projects.

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Retail Gazette

MARCH 22, 2024

Consumer confidence stalled in March as the gains seen since since January 2023 “vanished” GfK’s long-running Consumer Confidence Index stayed at -21, following a two-point dip last month. Look back to last year and it’s clear the improvements in consumer confidence seen most months since January 2023 have vanished.

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Retail TouchPoints

JUNE 7, 2023

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. That’s according to a recent study by the ICSC that surveyed Gen Z consumers, defined by the Pew Research Center as those born between 1997 and 2012.

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Retail Gazette

DECEMBER 15, 2023

Consumer confidence has risen for the second consecutive month this December, according to GfK, suggesting households may be more inclined to spend over the festive season. The market research company ‘ s consumer confidence index was up by two points to -22, making it an improvement on the -29 the same time last year.

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Inside Retail

APRIL 10, 2023

Australian consumer finance firm Latitude Group Holdings Ltd will not pay a ransom to those behind a cyber attack last month, saying it will be detrimental to customers and cause harm to the broader community by encouraging further attacks.

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A1 Retail

SEPTEMBER 24, 2021

. Hitachi Capital Consumer Finance, a division of Hitachi Capital (UK) PLC, has announced that it will be rebranding under the new trading style of NOVUNA Consumer Finance by April 2022, while Hitachi Personal Finance will become NOVUNA Personal Finance.

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Retail TouchPoints

DECEMBER 13, 2021

With retailers already pushing out holiday sales to entice consumers to buy early and avoid delivery delays due to supply chain congestion, one tactic that they will lean on to entice customers is buy now, pay later (BNPL). BNPL Can Have an Effect on Consumers and Retailers.

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Retail TouchPoints

JUNE 3, 2024

And at the brand level, we have the honor of spotlighting executives from both established legacy retailers as well as emerging direct-to-consumer brands. Manager, Tinuiti Kris Bybee, Vice President of Finance, Tractor Supply Company Amanda Moschel, Senior Manager of Store Design, ULTA Beauty Carley Stypula, Sr.

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Retail Minded

FEBRUARY 20, 2024

You’ve probably noticed the wide variety of credit cards available right at your favorite stores! In this guide, we’ll explain why store credit credits are a great option for consumers. You’ll find special offers, rewards, and financing options whenever you shop at participating locations.

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Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. Shortages and Sticker Shock Heighten Holiday Stress.

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365 Retail

JANUARY 9, 2024

In December 2023, the UK witnessed a modest rise in consumer card spending, increasing by 2.3% However, the entertainment and travel sectors saw a surge as consumers eagerly booked experiences and getaways for 2024. year-on-year, which fell short of the CPIH inflation rate of 4.2% and was lower than November’s growth of 2.9%.

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A1 Retail

SEPTEMBER 17, 2021

With less than 100 days to go until Christmas, new insights from eBay Ads UK show brands can expect a tale of two Christmases this year, as pandemic-hit personal finances prompt varying consumer priorities – from conscious celebrations to extravagant affairs . More disposable income means bigger spend and celebrations.

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Retail TouchPoints

SEPTEMBER 6, 2022

At the same time, just to complicate things further for retailers, Gen Z actually likes to shop in physical retail stores, according to the study. This is an excellent opportunity for retailers to give young shoppers financing options — including a store credit card, an installment loan or a buy now, pay later product.

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Inside Retail

SEPTEMBER 25, 2023

The Australian Consumer and Retail Studies (ACRS) unit at Monash University surveyed 1001 shoppers across Australia last June, asking them questions about the cost of living and consumer deviance. The majority believe that shoplifting is not justifiable at all.

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Inside Retail

MAY 7, 2024

We delivered an exceptional first quarter, led by mid-teens growth of our Crocs brand, driven by robust consumer demand both in North America and in the international market,” said Andrew Rees, Crocs CEO. Prior to joining Crocs, Healy served as CFO at IAA. She also previously served as SVP for finance at Ulta Beauty.

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Inside Retail

JANUARY 19, 2023

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them. Rather than talking about what we do when we’re out there, it’s about how it makes us feel.”

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Inside Retail

APRIL 4, 2022

Less than five years ago, many consumers wouldn’t have heard of buy now pay later (BNPL). We take a look at some of the fascinating consumer shifts around BNPL that have happened in the retail landscape lately. They have seen previous generations suffer from debt issues and they’re savvier when it comes to their finances.

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Inside Retail

JANUARY 16, 2024

billion worth of gift cards are being left untouched by consumers nationwide, a survey by financial comparison site Finder has revealed. One in three (35 per cent) of the 1039 respondents said they have at least one unused gift card, including 24 per cent who have two or more. Approximately $1.4

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Retail TouchPoints

APRIL 5, 2023

However, the winds of change are blowing: as inflation and interest rates continue to climb, BNPL is shedding its reputation for luxury spending and becoming a financing solution for necessary expenses, such as car repair, healthcare, fridge and other essential appliance repair. And the merchant tends to absorb the cost of this transaction.

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A1 Retail

JANUARY 10, 2023

Holiday bookings for the year ahead boosted travel, while Christmas parties and the FIFA World Cup lifted takings at pubs, bars & clubs. The Barclays report combines hundreds of millions of customer transactions with consumer research to provide an in-depth view of UK spending. Consumer card spending grew 4.4 percent and 6.3

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Inside Retail

OCTOBER 5, 2022

Retail giant Havey Norman, and credit provider Latitude, are being sued by the Australian Securities and Investments Commission (ASIC) for allegedly misleading consumers on interest-free finance deals. . Consumers have a right to make informed choices,” said Court.

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Rangeme

FEBRUARY 8, 2022

If you’re like many small- and medium-sized businesses, allocating financial resources to cover set expenses, investments, and finance growth strategies is where creativity and resourcefulness are needed. Explaining Inventory Financing. What is inventory financing? Inventory Financing through Kickfurther.

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Talking Retail

NOVEMBER 7, 2022

Consumer card spending grew 3.5% rise in consumer price inflation – as the cost-of-living crunch continues to put pressure on Brits’ personal finances. This story continues at Barclaycard: Consumer spending in October reflected inflation rise. Or just read more coverage at Talking Retail.

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365 Retail

JUNE 6, 2023

Consumer card spending in the UK grew by only 3.6 percent, the increase in grocery spend was fueled by the Coronation bank holiday weekend and Eurovision, as Brits purchased food and drink for street parties and celebrations at home. percent, indicating that consumers are actively seeking value wherever possible. percent and 13.1

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