Inside Retail

FEBRUARY 6, 2022

Usually, there’s a shift to more fulfilment options, perhaps adding one or two carriers to the mix – and according to ShipStation ANZ country manager David Boyer, this tends to be where the back of the business starts creaking. Finally, how do you offer a hassle-free way for customers to return items?”. Why isn’t it shipping?

Shipping 130

Shipping Checkout Customer Retention Fulfillment 130

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. Have you recently taken your business online? Live chat software is a messaging platform that allows customers to communicate with ser vice reps in real-time. to find answers at t heir own pace. .

Customer Experience 71

Customer Experience Checkout Business Communication Fulfillment 71

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. Have you recently taken your business online? Live chat software is a messaging platform that allows customers to communicate with ser vice reps in real-time. to find answers at t heir own pace. .

Customer Experience 56

Customer Experience Checkout Business Communication Fulfillment 56