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RIC20 Recap: Speakers Provide Answers to Five Pressing Questions

Retail TouchPoints

While the 99 speakers at the 2020 Retail Innovation Conference , held Oct. Dave Coles, Senior Partner Manager of eCommerce, Pinterest “Our thinking is that the value unlock is at the start of the customer journey with the discovery and automation phase. Shoppers need more than just a fast, convenient purchase at the best price.

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Overcoming Today’s Biggest Retail Management Challenges

Retail Next

With a wealth of information at their fingertips, it doesn’t take much to snag the best deal. Squareup.com stated that 64 percent of SMBs said customers are more focused on finding the lowest prices versus supporting local businesses. Aim at gathering feedback from customers and understand what their demands are.

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Ecommerce is Crowned King: Strategies for Keeping Pace with the New Reign

Retail TouchPoints

This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape. Similarly, Williams Sonoma began offering online design consultations and quickly rolled out ways for clients to evaluate design plans virtually.