Inside Retail

SEPTEMBER 20, 2022

Over five million Australians speak another language at home. It means putting language at the heart of your business. Communicating authentically with culturally and linguistically diverse (CALD) customers should be at the top of the to-do list for all retail businesses. million combined living here.

Business Communication 244

Business Communication Advertising Marketing Promotions 244

Hyken

DECEMBER 23, 2022

This week, we feature an article by Mitel , a company that works with teams by supporting their communications and technology needs so that they can provide the best customer experience possible. They share their top 5 unified communications predictions for 2023. Predictable.

Business Communication 58

Business Communication Customer Experience Marketing Returns 58

Retail TouchPoints

OCTOBER 20, 2020

While the 99 speakers at the 2020 Retail Innovation Conference , held Oct. Dave Coles, Senior Partner Manager of eCommerce, Pinterest “Our thinking is that the value unlock is at the start of the customer journey with the discovery and automation phase. Shoppers need more than just a fast, convenient purchase at the best price.

Merchant Services 148

Merchant Services Shopping Consumer Business Communication 148

Retail Next

FEBRUARY 19, 2020

Moreover, customers today are very demanding. With a wealth of information at their fingertips, it doesn’t take much to snag the best deal. Squareup.com stated that 64 percent of SMBs said customers are more focused on finding the lowest prices versus supporting local businesses. Creating effective marketing campaigns.

Management 59

Management Marketing Shipping Shopping 59

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. He shares how brands can make their customers’ digital experiences more personalized. Have you recently taken your business online? Are you looking to make your digital customer experience more personalized?

Customer Experience 72

Customer Experience Checkout Business Communication Fulfillment 72

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. He shares how brands can make their customers’ digital experiences more personalized. Have you recently taken your business online? Are you looking to make your digital customer experience more personalized?

Customer Experience 56

Customer Experience Checkout Business Communication Fulfillment 56

Retail TouchPoints

JULY 2, 2021

This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape. Use your data to provide a great customer experience. In fact, 50% of retailers claimed bad data hurts their business (i.e.,

Payment Services 242

Payment Services Customer Experience Management Business Communication 242