Retail TouchPoints

FEBRUARY 21, 2024

That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods. In typical gift shops, “you see a lot of things behind glass display cases, but what people are usually looking for is some deodorant or even a hairbrush,” she said. .

Beauty and Health

Retail TouchPoints

JULY 16, 2020

A survey by MySizeID found that: 49% of shoppers are uncomfortable shopping in-store for apparel ; 33% of shoppers are uncomfortable shopping in-store for cosmetics ; and 18% of shoppers are uncomfortable shopping in-store for shoes. Not all apparel retailers will be affected equally, however.

Returns

Inside Retail

SEPTEMBER 3, 2024

Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency. In-store enhancements Computer vision: Improves product displays and store layouts to attract shoppers.

Loss Prevention

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. The pandemic accelerated new consumer behaviors, such as BOPIS.

Store Operations

Inside Retail

DECEMBER 4, 2023

Spanning 3600sqm, the new store covers most of the fourth floor of Emporium Melbourne shopping centre, and carries Rebel’s largest range of sportswear brands, including industry giants like Nike, Adidas, Under Armour and Asics, as well as popular homegrown labels like Lorna Jane, PE Nation and Muscle Nation.

Store Layout

Retail TouchPoints

AUGUST 17, 2023

In response to this unpredictable economic landscape, consumers have recalibrated their shopping habits, demanding businesses to exhibit a newfound agility and innovation. As we look ahead, AI and hybrid cloud technologies offer robust solutions to the challenges within the retail and consumer goods landscape.

Consumer

Retail Focus

APRIL 13, 2021

The entire 2,000 m² are distributed on two levels, representing a meeting point for food culture that invites you to shop, enjoy and linger. The Flexstore offers retailers the opportunity to adapt the store layout as required and to quickly change modules in a cost-effective manner.

Location

Inside Retail

MAY 23, 2024

Tools such as mystery shopping, analysis of social media feedback, and customer journey mapping are indispensable in capturing the more subtle aspects of brand perception. From training employees to optimising the store layout, every facet of the retail environment must resonate with the brand’s core values and ethos.

Employee Engagement

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. In-store experimentation experiences are opportunities to entertain, energize and inspire customers while connecting emotionally with them.

Store Layout

Inside Retail

AUGUST 27, 2024

In 2018, the company delved into the women’s athletic apparel sector, and by late 2021, its value had reached US$4 billion, after it received US$400 million in venture funding from SoftBank Investment Advisors and Trinity West Venture.

Sporting Goods

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer

I Vend

MARCH 9, 2022

Retailers are breathing massive sighs of relief and brick and mortar shops are busying once more. Shoppers are returning to retail stores in their droves – where lockdown saw the rapid rise of online purchasing, industry experts are now forecasting a similar upward trajectory for brick and mortar shopping.

Fashion

Retail Focus

JULY 3, 2024

Additionally, Virtual Reality (VR) and Augmented Reality (AR) extend beyond pop-up stores to offer virtual showrooms and online try-on experiences, effectively bridging the gap between physical and digital shopping. This store also provided educational resources on environmental conservation and responsible consumer behaviour.

Consumer

A1 Retail

MAY 12, 2023

The launch of the 10,165 sq ft space marks a regional debut for Nike Unite, as well as being the first for the concept in a shopping centre environment. Its offer includes a wide selection of signature Nike footwear, apparel, and accessories across their women, men, and kids’ collections as well as select seasonal offerings.

Store Layout

Wiser

MARCH 27, 2018

Time and again we’ve seen that the in-aisle feedback varies significantly for our consumer electronics, CPG, and apparel clients, and we chalk it up to the in-store component making all the difference. . In-aisle data collection is key to understanding shopper sentiment and a way to improve your in-store presence.

Store Layout

Wiser

DECEMBER 8, 2020

For example, in the grocery and apparel sectors, resets usually happen quarterly to ensure new seasonal products get greater prominence on shelves. Visual merchandising is the process of designing store layouts and displaying merchandise on shelves with the goal of engaging shoppers and boosting sales.

Cross Merchandising

Retail Adventures

OCTOBER 24, 2023

They come to your store not just to buy – they come for ideas and inspiration. The Target Syndrome Think about the last time you shopped at a Target store. The store layout is designed to move you easily throughout the store. We begin each one by observing how people shop the sales floor: Where do they go?

Cross Merchandising

V Count

OCTOBER 28, 2022

The shopping experience and customer behavior can differ greatly depending on an array of factors. Simply put, in most cases, women and men shop differently, so you need to adopt different strategies to attract them. It is important to take into account that different demographics have different needs, preferences, and shopping habits.

Target Market

Retail Adventures

DECEMBER 23, 2024

The local coffee house competes with Starbucks, the apparel shop down the street competes with the national chains, and when your main competitor remodels the store, we can guarantee that your customers will stop in to check it out. Accent Colors are used in 20 percent of the stores dcor to make it pop.

Store Layout

Retail TouchPoints

DECEMBER 25, 2023

Multinational athletic apparel retailer Lululemon recently announced its net revenue increased 20% (on a constant dollar basis) to $2.2 Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. Delivering Exceptional Customer Experiences Collect and use your in-store data. and net income by 7.7%

Customer Experience

Retail TouchPoints

FEBRUARY 8, 2021

Store traffic, pedestrian traffic and store layouts won’t necessarily go back to where they were in 2019 or 2018,” said Naveen Jaggi, President of Retail Advisory Services at JLL in an interview with Retail TouchPoints. Every owner wants consumers back in the mall for last-minute impulse shopping.

Fulfillment

RETAIL MANAGEMENT SOFTWARE

MAY 29, 2025

For example, an agentic AI can adjust store pricing based on local demand and auto-issue refunds or flag fraud via intelligent chatbots. Whether you’re in apparel, footwear, jewelry, or home goods, agentic AI is redefining how retail works in 2025 and beyond.

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