Retail TouchPoints

DECEMBER 22, 2020

Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app.

Returns 222

Returns Drop-Shipping ATS Shipping 222

Retail TouchPoints

AUGUST 23, 2023

Canada Goose’s Toronto store gives shoppers an idea of what it might be like to visit Antarctica by inviting shoppers to travel through a virtual snowstorm, a cold room that reaches -12°C (about 10°F), and a virtual mountain pass via an interactive floor that simulates ice cracking underfoot.

Drop-Shipping 192

Drop-Shipping Visual Merchandising Consumer Apparel 192

Retail TouchPoints

AUGUST 16, 2021

This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. Whether it takes the form of prepaid return labels, easy return drop-off locations or returns packaging, the consumer expects to be able to send back inventory — for whatever reason or no reason at all.

Returns 336

Returns Drop-Shipping Consumer Apparel 336

Retail TouchPoints

NOVEMBER 3, 2020

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade, according to Keith Jelinek and Richard Maicki, Managing Directors in the Performance Improvement Practice of Berkeley Research Group (BRG). What can the retailer learn from and improve?

Drop-Shipping 183

Drop-Shipping Merchant Services Fulfillment Shipping 183