Retail TouchPoints
MARCH 13, 2024
Full-service restaurants are trailing their limited-service peers. With cross-shop and wallet share analyses based on actual purchase behavior, companies can more confidently select partners that are most likely to enhance and expand their customer base. However, not all customers behave the same.
Independent Retailer
SEPTEMBER 21, 2022
Small business owners all have seen issues arise while running their retail operation. They must navigate and overcome obstacles at every level, from retaining customers to collecting debts. The first step in the sales funnel is getting the customer’s attention. Customer Retention. by Devin Partida.
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Inside Retail
JUNE 28, 2021
To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. As digital-first shopping is here to stay, retailers must invest in connected experiences — and success hinges on frictionless operations. A unified front has to span the entire customer journey.
Retail TouchPoints
SEPTEMBER 21, 2021
You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. All of these things are impacting your people in-store and your customers.”. Closing the ‘Phygital’ Service Gap: How to Create Connected Customer Experiences.
365 Retail
NOVEMBER 1, 2022
With brands increasingly investing in technology to develop their own marketplaces – what impact will this have on ecommerce retailers who stick to traditional processes? . Marketplaces are a dedicated space on the website which enables retailers to integrate third parties to offer products and services.
RETAIL MANAGEMENT SOFTWARE
DECEMBER 24, 2021
Shoppers have readily adjusted to the “new normal,” whether it’s a higher reliance on e-commerce, a surge in-home delivery, rapid adoption of curbside pickup, an increase in contactless payment, or other modifications in their behavior. Here Are The Ten Emerging Retail Trends We Predict For 2022.
Retail Assist
JANUARY 17, 2023
Brand advertising spend on some of these channels may reduce in favour of retail media networks: these are expected to grow as large retailers look to leverage their digital platforms to generate advertising revenue from their valuable real-time first-party data insights. . The year has started, and the pressure is on.
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