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How to inject comedy into the customer experience

Inside Retail

But beyond ads, few brands use humour across their broader customer experience. Of course, advertising, by its very nature, must be attention-grabbing and instantly memorable. The very best brands have stretch – meaning they can step outside what’s expected in certain channels and communications.

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Brand Management Strategy and Why it is So Important?

CJ Retail Solutions

Brand management strategy is crucial for any brand in order to maximise business objectives such as brand recognition, revenue and long-term goals. Brand management in retail environments means providing a high level of customer service whilst ensuring great standards and compliance levels.

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Time to De-Uberize: the Hidden Power of Live Commerce

Retail TouchPoints

While they may be a little out of their depth in providing fast, commoditized experiences, they’ve been mastering creativity and emotion for the past 100 years. Most of them, of course, achieved their initial success through the use of creative advertising and storytelling, often in mass-market print and television.

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Brand Equity: What Is It & How Can It Affect Your Margins

Wiser

Positive experiences can leave a lasting impression on shoppers that might make them more likely to share their sentiments online or with friends and family. A brand’s equity can also be a powerful driver of brand loyalty, and a higher level of brand value can increase market share , demand, and profitability.

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The Social Media Factor: Amplifying Your Brand’s Impact

Wiser

Through consistent and strategic use of social media, businesses can create meaningful connections with their audience, humanize their brand, and position themselves as market leaders. By understanding the impact of the ‘Social Media Factor’, businesses can leverage its power to take their brand to new heights.

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Amplify Your eCommerce Results with High-Converting Retail Product Pages

Wiser

For brands whose products are sold through third-party online retailers, maintaining control over how their products are advertised can be challenging. Limited influence over product descriptions, images, and pricing can result in inconsistencies in brand messaging and customer experience.