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Exclusive Q&A: EY Defines 5 Post-Pandemic Consumer Segments

Retail TouchPoints

That means retailers have to be transparent with their pricing, but they can go further. For example, a retailer could allow the consumer to compare other retailersprices on their sites, like the price comparison tools insurance companies advertise. Orschell: For me, there were three surprises.

Consumer 277
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Off-Price Retailers, the Secrets to their Success

Indigo 9 Digital

That’s what the founders of off-price stores like T.J.Maxx and Burlington Stores thought when they first opened their doors. Whether times are good or bad consumers flock to these stores in search of designer goods at low prices. Off-price retailers are benefiting from troubles retailers higher up the value chain are facing.

Apparel 52