10 Ways to Improve the Customer Experience in Retail
Indigo 9 Digital
MARCH 11, 2022
At a time when retailers are fighting supply chain issues, rising inflation and having to implement and often defend COVID-19 protocols the customer experience can be lost along the way. Instead, a better customer experience would be not to place so much emphasis on closing the sale at all. Sephora does an excellent job of this.
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