Small Biz Trends

JULY 25, 2025

Utilize SEO and digital marketing strategies for increased visibility and customer acquisition. Fashion Subscription Boxes Launch subscription services that deliver trendy outfits or accessories to subscribers each month, fostering long-term customer retention. Monetize via sponsorships and affiliate marketing.

Fashion

Retail TouchPoints

SEPTEMBER 21, 2021

Agile CRM: How to Adapt to Changing Consumer Preferences and Win Customer Loyalty. Jennifer Ives, SVP of Global Partnerships for 3Pillar Global, discusses why strong customer retention is the basis for successful customer acquisition: “COVID created a retention need for retailers, and customer service is key.

Payment Services

Retail TouchPoints

MARCH 30, 2023

When retailers “unlock” that data to drive growth, they can establish a solid foundation to tackle the other strategies, which include customer service extending beyond the call center and those responsible for the supply chain joining the front office. As digital executives, we get very focused on the front-end. View the session on demand.

Point of Sale

Retail Dive

JUNE 6, 2025

Dive Brief: Torrid could shrink its brick-and-mortar footprint by close to 30% in 2025, the plus-size apparel retailer said Thursday. These are locations with lower productivity, and sales customer retention rates from shuttered locations are about 60%, she said. Please let us know if you have feedback. or its subsidiaries.

Payment Services

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

AI-driven apps for visual recognition are being used by followers to scan images and social media posts to dissect and identify each apparel worn by their favorite entertainer, sports athlete, etc. Brands are experimenting with new platforms like voice-powered shopping to address increasing acquisition costs and advertising volatility.

Retail Trends

Retail Dive

JULY 21, 2025

Innovation meets infrastructure These goals are lofty, and promise big payoffs in areas such as revenue generation, customer retention, and theft reduction. The rich media and content that retailers need for richer in-store advertising takes low-latency data connectivity to deliver the best experience.

Payment Services

Retalon

AUGUST 22, 2023

CLV represents the ultimate value of your marketing and retention strategies. Customer Acquisition Cost (CAC) Definition Customer acquisition cost (CAC) is the total cost involved in acquiring a new customer. High retention means customers repeatedly purchase from you vs. competitors.

Customer Retention