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Sunshine Ace Hardware Nails Customer Satisfaction with Innovative Voice Technology

Theatro

Sunshine Ace Hardware Leverages Theatro to Digitally Connect Frontline Workforce Sunshine Ace Hardware, situated in nine locations along the western edge of the Southwest Florida coast, prides itself on being more than a hardware store. This is especially true when it comes to order fulfilment or providing customer assistance.

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Guest Post: 4 Ways to Transform Customer Experience While Growing Rapidly

Hyken

Through a variety of surveys and feedback forums, XGS realized that we had some work to do to create an internal culture that drove employee engagement and satisfaction. Every employee pledged by signing a commitment letter promising to own and apply the rules throughout their day. . Closing the Operational Gap.