Retail TouchPoints

DECEMBER 22, 2020

Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app. Customers without access to a printer at home can choose the “Drop off at FedEx” return method.

Returns 220

Returns Drop-Shipping ATS Shipping 220

Retail TouchPoints

AUGUST 23, 2023

In its stores, only one sample of each clothing item is displayed, and consumers use QR codes in the app to request a specific size be sent to fitting rooms or to the counter for purchase. In fact, most consumers (61%) report that they consider their smartphone “very important” while shopping in stores.

Drop-Shipping 192

Drop-Shipping Visual Merchandising Consumer Apparel 192

Retail TouchPoints

AUGUST 16, 2021

This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. Whether it takes the form of prepaid return labels, easy return drop-off locations or returns packaging, the consumer expects to be able to send back inventory — for whatever reason or no reason at all.

Returns 335

Returns Drop-Shipping Consumer Apparel 335

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S. Return Meets the Resale Economy.

Returns 279

Returns Merchant Services Drop-Shipping Consumer 279