2023: The Year of Customer Retention? Retail Tech Predictions
Retail Assist
JANUARY 17, 2023
More shops have shut down in the last five years (according to the Centre of Retail Research which found 17,145 shops in the UK closed for good in 2022), but stores are still fundamental to the omnichannel experience. Physical retail accounts for 75% of sales in the UK and new stores are opening all the time.
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