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As Consumer Demand for Inclusion Rises, Retailers Must Tackle Legacy Issues and Attitudes

Retail TouchPoints

But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. Products that are sized 18 and above and available in the UK only account for 14% of the total market.

Consumer 287
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(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

Retail Next

Today, retailers and brands need to support their customers how, when and where they want to shop. It’s seamless and can reorient around a customer’s changing needs, sometimes at a moment’s notice. . Customers (or should I say “shoppers”) don’t look at different channels. Virtual shopping. They are in control.

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VMSD’s 2021 Designer Dozen: Future Proofing

VMS

Nominated by their peers, these multidisciplinary designers, architects and visual merchandisers have demonstrated a dedication to design excellence as well as a commitment to advance the customer experience at retail in ways we are only beginning to imagine. She is also responsible for working on shop-in-shops.