Inside Retail

NOVEMBER 29, 2022

Customer experience (CX) has long been a strategic focus for business-to-consumer (B2C) retailers who understand its role as a key driver of customer acquisition, conversion, and retention. Despite this understanding, many retailers still under-invest in their B2B customer experience.

Customer Experience 130

Customer Experience Payment Services Accounting Target Market 130

Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. A point of sale (POS) system is used to accept payments, like a cash register. Brilliant POS.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

Shopper Motion

DECEMBER 28, 2022

Physical touchpoints for optimizing the in-store experience. Physical touchpoints refer to the tangible elements of the customer experience, such as the store layout, product displays, and in-store signage. These touchpoints can have a significant impact on the customer’s perception of the store.

Payment Services 52

Payment Services Store Layout Kiosk Customer Experience 52

Retail Minded

JULY 29, 2023

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. They want an engaging shopping experience that is tailored to their specific needs. This includes highly personalized services, interactive elements, and rewards programs.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. They want an engaging shopping experience that is tailored to their specific needs. This includes highly personalized services, interactive elements, and rewards programs.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Inside Retail

JUNE 21, 2022

From cutting edge technology in the supply chain to groundbreaking metaverse initiatives and non-fungible tokens in customer experience, it certainly is an interesting time in the retail sector. The harder thing for brands these days is to have meaningful interactions with their target markets in an authentic manner.

Target Market 130

Target Market Payment Services Consumer Marketing 130

Inside Retail

AUGUST 30, 2022

Savvy businesses are seeking to re-establish new baselines now that the dust has settled, from financial performance and stock turnover to operating rhythms. Consumers’ experience during the pandemic exposed them to a world of convenience where they could shop on their terms, not the retailer’s. Getting personal.

Merchant Services 26

Merchant Services Payment Services Target Market Accounting 26