Remove Accounting Remove Customer Experience Remove Loss Prevention
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Turn Your Store Associates into Superheroes with These Four POS Capabilities

Retail TouchPoints

Follow evolving protocols as they relate to loss prevention. Personalize the experience. All the ways they need to serve customers? Your POS system needs to account for that. Associate POS adoption depends on getting the user experience right. And process returns of stuff people don’t want!

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Investing in Security: How Physical Barriers Protect your Bottom Line

Retail TouchPoints

billion to theft, with organized retail crime (ORC) accounting for 37% of these losses. They enhance loss prevention. For businesses managing substantial inventory, gates and grilles play a crucial role in loss prevention. The stakes for facility security have never been higher. In 2023, U.S.

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The Role of Communication in Streamlining Retail Security Operations

Retail TouchPoints

Effective communication systems ensure loss prevention and security can quickly rule out suspicious activity. Clearer accountability: When something occurs, security can use documented recorded channels and logs to trace steps taken during the incident.

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Retail Risk is Serious Business – and it’s Time we Acted Like it

Retail TouchPoints

Retailers invest heavily in loss prevention personnel, surveillance devices, electronic sensors and other security measures designed to make stealing as difficult as possible and they mostly succeed. Even on its own, customer data can reveal quite a bit.

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Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. I learned to collect accounts from this grumpy old dude, who is now the grumpy old dude running our collections.

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How Amazon’s Anti-Counterfeit Unit Keeps Fake Products off its Site

Retail TouchPoints

The Amazon Counterfeit Crimes Unit (CCU), established in June 2020 , stopped more than 700,000 attempts by bad actors to create fake selling accounts in 2023. That’s down from 6 million would-be fake account attempts that were thwarted in 2020, the year that the CCU launched — an 88% decrease in less than four years.

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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.