Accounting Customer Experience Home Furnishings Management 
Hyken
APRIL 8, 2022
He has experience across the Contact Center spanning Hiring, Training, Quality, Workforce Management, and Performance Management. He shares how retailers can understand the digital customer experience in the retail world. Understanding the customer’s need . Product experience . Contemporary ?Retail
Storis
MAY 17, 2024
Here are 7 reasons to prioritize a customer retention strategy: Studies have shown that it costs nearly 7 times more to acquire a new customer than it does to keep an existing customer. It takes 12 positive customer experiences to make up for one negative experience.
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Retail TouchPoints
MARCH 17, 2022
During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. Be prepared to show off your offerings through elevated customer experiences.
Storis
MARCH 19, 2024
My name is Jake Egan, and I am the Senior Manager of Consulting Services for STORIS, the leading home furnishings ERP solutions provider. Today, I lead our team of talented Project Managers. An implementation project plan provides clarity and accountability around objectives.
Retail TouchPoints
OCTOBER 9, 2020
The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.
Retail TouchPoints
OCTOBER 9, 2020
The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.
Storis
FEBRUARY 23, 2020
Here are 7 reasons to prioritize a customer retention strategy: Studies have shown that it costs nearly 7 times more to acquire a new customer than it does to keep an existing customer. It takes 12 positive customer experiences to make up for one negative experience. Utilize Feedback Surveys.
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