Hyken
APRIL 8, 2022
He shares how retailers can understand the digital customer experience in the retail world. Did you know that 70% of consumers have stopped doing business with a brand following a poor customer experience? An experience through the customer’s buying journey is quite crucial and must be addressed by the retailers.
Retail TouchPoints
MARCH 17, 2022
During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. Be prepared to show off your offerings through elevated customer experiences.
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Storis
MARCH 19, 2024
My name is Jake Egan, and I am the Senior Manager of Consulting Services for STORIS, the leading home furnishings ERP solutions provider. I am pleased to share STORIS’ proven process for ERP software implementations tailored specifically for the home furnishings retail industry.
Retail TouchPoints
OCTOBER 9, 2020
The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.
Retail TouchPoints
OCTOBER 9, 2020
The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.
Storis
FEBRUARY 23, 2020
Here are 7 reasons to prioritize a customer retention strategy: Studies have shown that it costs nearly 7 times more to acquire a new customer than it does to keep an existing customer. It takes 12 positive customer experiences to make up for one negative experience. Utilize Feedback Surveys.
Storis
APRIL 18, 2024
Customers expect a precise delivery date to be declared to proceed with a purchase both when shopping online and in-store. The fantastic news is that the home furnishings industry has a leading solution that delivers these exact capabilities with real-time precision. Ensure this is accounted for in your calculation.
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