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J.D. Power finds retail health, wellness services thriving

Mass Relators

This is an opportunity for more retail pharmacies to innovate as a one-stop shop for routine care and to leverage data and technology to create an increasingly personalized customer experience.”. Likewise, Net Promoter Scores®3 are 14 points higher when customers use health and wellness services.

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CVS launches 14-day app event for loyalty members

Mass Relators

ExtraCare members who have their account linked to the CVS Pharmacy app will have access to these daily, free gifts within the “Deals & Rewards” section of the CVS Pharmacy app, which can easily be digitally sent to your ExtraCare card to redeem in-store or online while supplies last.

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Proudly made in China: How Chinese consumers are reclaiming domestic brands

Inside Retail

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Health, wellness and travel became the new status symbols, swapped out for Rolexes and Birkins in a new spiritual way of living.

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