Retail TouchPoints

APRIL 29, 2022

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Just last year, total returns accounted for $761 billion in lost sales for U.S. Instead, offer the ability to scan a code on their phone at the shipping location and drop off returns as-is.

Returns 311

Returns Merchant Services Drop-Shipping Shipping 311

Retail TouchPoints

APRIL 12, 2024

After MrConsumer was inadvertently charged tax at checkout, he details a series of confusing conversations with Walgreens’s staff about how sales tax works and his eligibility for a refund. A few years back, an attorney sued several wineries for allegedly not collecting sales tax on shipping charges in Illinois. For him, job No.

Payment Services 237

Payment Services Checkout Shipping Point of Sale 237

Inside Retail

NOVEMBER 6, 2023

As Zebra Technologies’ downloadable e-book Lift Productivity and Improve Execution for the Next-Gen Workforce explains, today’s customers want retailers’ workforces to pick their goods, pack them, ship them, deliver them and return them – all without diminishing in-store service.

Inventory Management 299

Inventory Management Promotions Management Shipping 299

Retail TouchPoints

DECEMBER 1, 2020

Four Minneapolis locations will reduce their shoppable square footage to approximately 15,000 square feet , down from an average of 27,000 square feet , focusing on a limited number of SKUs from its most popular items and categories.

Fulfillment 152

Fulfillment Shipping Location Accounting 152

Retail TouchPoints

FEBRUARY 9, 2023

For example, Amazon is good at incentivizing customers to sign up for its Prime membership program by recommending highly relevant “Prime-only” products, which tend to have steep discounts and free shipping. Tejaswi Tenneti is Director of Machine Learning at Instacart , the North American leader in online grocery.

Merchant Services 263

Merchant Services Accounting Shipping Returns 263

Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Markdowns 130

Markdowns Fulfillment Shipping Fashion 130

Store Growers

JULY 6, 2022

When you’re configuring your Google Merchant Center account, one of the essential parts to get right is the shipping settings. Google needs this information to be able to show an accurate comparison between advertisers, both in terms of shipping time and cost! Why You Need to Set Up Shipping in Google Merchant Center.

Merchant Services 36

Merchant Services Shipping Drop-Shipping Returns 36

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Scammers gather financial account information and government program ID numbers to take over accounts, divert funds and commit identity fraud. K eep bots out of your customers’ accounts and checkout.

Merchant Services 296

Merchant Services Accounting Payment Services Returns 296

Retail TouchPoints

NOVEMBER 25, 2020

At Mejuri, we view data as a strategic asset, especially when it helps us create more compelling customer experiences,” said Majed Masad, COO at Mejuri in an interview with Retail TouchPoints. Mejuri uses the real-time tracking to swiftly, and fluidly, pivot strategies. “A

Markdowns 212

Markdowns Fulfillment Shipping Marketing Spend 212

Retail TouchPoints

OCTOBER 29, 2020

While many stores have been closed and people are stuck at home, shoppers have turned to their devices to get the products they wanted, and that is expected to continue during the holidays. The common denominator at the core of this fraud is stolen information found and sold on underground marketplaces.

Merchant Services 157

Merchant Services Accounting Shipping Returns 157

Inside Retail

MAY 26, 2022

Laure began to look for a way to automate her shipping and help streamline her operations, improve efficiencies, and increase productivity. . “I Developing an efficient shipping process has allowed Laure to focus on expanding her business and growing her product line. I chose ShipStation to save time.

Drop-Shipping 130

Drop-Shipping Shipping Fulfillment Accounting 130

Inside Retail

SEPTEMBER 7, 2023

If you order online at breakfast, you’ll get your goods before lunch. Sendle recently revealed its new Digital Partner Program (DPP) to help shipping platforms and e-commerce companies diversify carriers and save cost and time, aiming to offer more favourable terms than its competitors. The market is getting competitive.

Fulfillment 130

Fulfillment Shipping Accounting Returns 130

Inside Retail

SEPTEMBER 1, 2021

Retailers are rapidly adopting new methods to get customers to shop including Click n Collect, Ship from Store or Endless Aisle (buy from a store but ship from a warehouse). . Retailers are also realising the need to start looking at different KPI’s and types of reporting to measure omnichannel reporting.

Fulfillment 130

Fulfillment Shipping Accounting Promotions 130

Retail TouchPoints

JANUARY 20, 2022

For most stores with multiple locations, procurement has largely been a centralized process, with each location requesting and receiving inventory from the parent corporation, as needed. And, according to KPMG’s 2018 Retail Trends Report , they account for up to 14% of the retailer’s overall cost of doing business.

Merchant Services 262

Merchant Services Clienteling Shipping Inventory Management 262

Retail TouchPoints

JANUARY 26, 2021

With so much change happening so quickly and so unpredictably, we at Pitney Bowes decided that returning to an 8 th edition of our annual consumer research study wasn’t going to cut it, so instead we moved to a weekly poll of consumer sentiment in Q4 called BOXpoll. One-third think seven-day free shipping is ‘acceptable.’ on average.

Consumer 312

Consumer Drop-Shipping Shipping Returns 312

Inside Retail

FEBRUARY 11, 2024

During her time at Lululemon, which spanned 13 years from 2012 to 2020, Shaughnessy led over 40 stores and oversaw the brand’s national wholesale and community presence in ANZ. Its 10th store will open at Sunshine Plaza on March 10, and its 11th store at Pacific Fair on May 4.

Planning 264

Planning Drop-Shipping Customer Experience Wholesale 264

Retail TouchPoints

DECEMBER 23, 2022

Discounting and perks like free shipping have been successful drivers of Black Friday and Cyber Monday campaigns; however, dropping prices is not a winning strategy that creates a path to profitability. Minimizing perks like free shipping and employing more efficient acquisition models will also fuel topline growth.

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Drop-Shipping Shipping Accounting Management 253

Retail TouchPoints

JUNE 2, 2023

Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges. For Hot Topic’s Young Customers, ‘It’s All About Breadth’ At Hot Topic, two factors put additional pressure on an already complicated supply chain. of orders, toward two -day or later windows, which account for 80%.

Inventory Management 277

Inventory Management Management Fulfillment Supply Chain Management 277

Retail TouchPoints

JUNE 11, 2020

Most of the closures are expected to be smaller, non- Zara branded locations, and the retailer also plans to open 450 new stores fitted with the latest sales integration technology. Staff members at the closed stores will be offered new roles with the company, such as handling fulfillment of ship-from-store orders.

Fulfillment 218

Fulfillment Shipping Accounting Planning 218

Secure Retail

JUNE 28, 2023

This enables us to remove barriers with customs, duty, and gives us the ability to offer next day shipping across the European territory and beyond. Secure Retail BV is providing a European facility that reduces the complexities of shipping goods in and out of the EU since Brexit, particularly removing the burden around VAT and customs.

Payment Services 52

Payment Services Shipping Accounting Location 52

Inside Retail

JANUARY 10, 2023

The companies say bicycle tyres and tubes will be collected from bike stores and bicycle owners combined by Revolve Recycling, and shipped to Tyrecycle by Bingo Industries for conversion into new products made in Australia at Tyrecycle’s new Erskine Park facility. Scrap metal will be sent to Sims Metal for recycling.

Merchant Services 147

Merchant Services Apparel Shipping Accounting 147

Retail TouchPoints

AUGUST 23, 2023

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. Customers can try on and test apparel under these simulated conditions (no sales inventory is available on-site), and then purchases are shipped directly to their homes.

Drop-Shipping 235

Drop-Shipping Visual Merchandising Consumer Apparel 235

Retail TouchPoints

AUGUST 5, 2022

Fraudsters are getting more sophisticated and are using a variety of tactics, such as identity theft, chargeback fraud , “silent” fraud, account takeovers and “pharming,” complicating organizations’ ability to detect these incidents. Yet the reality is that by focusing on fraud first, companies are focusing on the wrong priority.

Merchant Services 284

Merchant Services Returns Shipping Payment Services 284

Retail Bound

APRIL 17, 2023

Location and Transportation For an eCommerce brand, shipping costs can account for between 50% to 80% of the product’s landed cost. The saying of “location, location, location” rings true even in selecting a 3PL. Look for a provider that is responsive, communicates well, and has dedicated account management.

Shipping 52

Shipping Fulfillment Accounting Location 52

Retail TouchPoints

OCTOBER 20, 2021

On the other hand, some businesses, such as home improvement stores, actually saw sales increase throughout the pandemic and began course-correcting their retail footprints to account for more online traffic. Just look at the ‘digital first’ brands such as Alibaba , Amazon , Apple , and Google that are investing more in physical retail.

Sporting Goods 264

Sporting Goods Accounting Promotions Consumer 264

Independent Retailer

MARCH 20, 2023

It often does not make sense for sellers to pay Amazon to ship items back which means they get liquidated instead. You are getting a pallet-load of retail items at a greatly reduce rate. The goal is to turn those items around and resell them at a regular retail rate for a big markup compared to what you paid.

Returns 73

Returns Shipping Payment Services Accounting 73

Clover - Retail

APRIL 18, 2024

Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer. Retailers make a profit by selling the product at a higher price than what manufacturers/wholesale merchants sell it to them for.

Merchant Services 52

Merchant Services Drop-Shipping Payment Services Wholesale 52

Small Biz Trends

JUNE 29, 2023

Among the important customer service representative duties, they answer customer questions, process customer accounts, and effectively resolve service problems. Resolving customer complaints or any issues with their accounts. Collecting and recording account information. Assisting customers with opening new customer accounts.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Inside Retail

APRIL 22, 2021

The e-commerce industry is growing at a rapid rate, and it’s impacting brands and retailers in numerous ways. At the same time, it can be incredibly challenging to keep up with trends that change almost daily. In the US, for example, eMarketer reports that D2C sales now account for 33% of Nike’s revenue. .

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

JUNE 14, 2023

From the convenience of same- or one-day shipping provided by large online marketplaces to the luxury of having groceries or dinner delivered to your front door, the breadth and depth of delivery has created new revenue channels for businesses. Tax Policy at Avalara. If adopted, the retail delivery fee would go into effect Jan.

Shipping 278

Shipping Consumer Accounting Customer Experience 278

Retail TouchPoints

JULY 26, 2022

A peek at second-quarter data indicates this trend is accelerating, with April and May showing a 7% increase in ASP on top of a 17% increase during the same period in 2021. This scenario sets up a battle across all sectors of the economy for brands looking to tap into consumer wallets as they shop for fewer items at fewer retailers.

Drop-Shipping 305

Drop-Shipping Fulfillment Consumer Shipping 305

Small Biz Trends

DECEMBER 30, 2021

If you are looking into how to open a thrift store in a brick-and-mortar location, trying an online version first could be a great learning opportunity. You can also ship items via printable shipping labels directly to the seller and enjoy fast payments. Best App to Sell Clothes Online? Consider These. The RealReal.

Drop-Shipping 144

Drop-Shipping Payment Services Shipping Thrift Store 144

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers are faced with the task of creating immersive shopper journeys within their brick-and-mortar stores, while at the same time reassuring skittish consumers that the experience is safe for them. Brands are trying to do the same amount of work, or more work, with less,” said Jessica Amenta, Account Director of Reality Interactive.

Payment Services 278

Payment Services Fulfillment Location Shipping 278

Retail TouchPoints

APRIL 21, 2022

Companies with supply chains that span the globe often struggle with standardizing their processes, partly because different locations use different systems of record. All they know is that shipping delays require them to look elsewhere to meet their needs. However, knowing how to overcome those limitations is a different story.

Supply Chain Management 259

Supply Chain Management Planning Shipping Inventory Management 259

Retail TouchPoints

AUGUST 23, 2021

But retailers have realized that while a mobile-first approach was helpful before the pandemic, we are now at a point where mobile-only is the way forward. While many retailers were already offering some shipping and store pickup options before, the demand now is higher and expected to stay popular post-pandemic.

Payment Services 264

Payment Services Location Customer Experience Management 264

Mass Relators

JANUARY 31, 2022

. — Meijer said Monday it will be the first retailer to offer at-home COVID-19 PCR tests free of charge to customers at its 254 pharmacies throughout the Midwest. The new program will be managed through a partnership with eTrueNorth, a testing company that has performed millions of COVID-19 tests at more than 800 sites nationwide. “We

Drop-Shipping 52

Drop-Shipping ATS Returns Shipping 52

Small Biz Trends

MAY 18, 2021

This guide will take you through the process of selling on StockX, including how to set up an account and the benefits and drawbacks of selling on StockX. At its core, StockX is a resale market used for authentic sneakers (i.e., As a seller, you will first need to set up an account and post your listings. Making an Account.

Payment Services 131

Payment Services Shipping Accounting Thrift Store 131