Retail TouchPoints

OCTOBER 31, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges. Understand who has the skills to engage customers and who is better suited for non-customer-facing jobs,” Brown advised. “If

Employee Engagement 270

Employee Engagement Store Operations Consumer Management 270

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. This is especially true when it comes to order fulfilment or providing customer assistance.

Employee Engagement 52

Employee Engagement Management Location Accounting 52

Hyken

DECEMBER 3, 2021

Prior to my arrival at XGS, the company had trained its focus on the flooring space and had kicked off an ambitious growth phase. . Through a variety of surveys and feedback forums, XGS realized that we had some work to do to create an internal culture that drove employee engagement and satisfaction.

Customer Experience 115

Customer Experience Drop-Shipping Employee Engagement Accounting 115

Hyken

DECEMBER 16, 2022

For those who know they aren’t at risk of losing their job, ‘quiet quitting’ is the chosen strategy to minimize the stresses of work. It allows employees to cope with their unhappiness in a role without the pressure of needing to secure a new job. . Employees want to be paid more for what they do. Wage flexibility.

Fulfillment 56

Fulfillment Accounting Employee Engagement Management 56

Retail TouchPoints

JANUARY 14, 2021

This environmentally friendly fuel source has been proven to reduce greenhouse gas emissions by at least 70% versus diesel. You may be surprised at the sustainability efficiencies you can achieve by switching to new tech. Gerard Nixon is VP of Supply Chain at KeHE, responsible for driving results through developing team members.

Supply Chain Management 199

Supply Chain Management Finance Employee Engagement Management 199