2022 Employee Engagement Planning Store Operations 
Retail TouchPoints
DECEMBER 20, 2023
Why it Matters: In 2023, we saw employee turnover reach record highs. As a result, associate training and engagement came to the forefront. The retailer has built, tested and optimized mobile-based technology to help associates feel equipped, informed and connected to serve customers across all channels.
Retail TouchPoints
OCTOBER 31, 2023
While the NRF has yet to release its total sales projections for the season, its early consumer research reveals that consumers plan to spend an average of $875 this holiday season, in line with the five-year average — and most of that money will be spent online. Put managers front and center. Create digital synergy.
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Mass Relators
MARCH 31, 2024
In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico. She was named to the Mass Market Retailers Most Influential Women lists in 2022 and 2024. In this role, he leads DG’s merchandise planning and margin forecasting teams.
Inside Retail
JULY 12, 2022
The Customer Experience and Insight (CXI) research group faced this challenge recently when planning for our upcoming Strategic Planning and Management in Retailing (SPMR) executive education program. The pandemic has clearly exacerbated the need for employee engagement and a sense of community. Build agile supply.
Mass Relators
JUNE 20, 2022
Simonsen joined Dollar General in 2013, and has held roles in store operations, procurement, pricing, business analytics and merchandising planning. Mary Beth Hawthorne has joined Dollar General as vice president of store operations for the Northeast region.
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