Retail TouchPoints

OCTOBER 14, 2021

billion people worldwide now buying goods and services online in 2021, retail sectors will continue to be increasingly prominent for cybercriminals looking to steal money, goods and large amounts of personal identifiable information. Employees are one of the most important parts of a company’s security equation. With an estimated 2.14

Accounting

Inside Retail

FEBRUARY 9, 2022

Digital Life Index 2021 research indicates that seamless experiences drive satisfaction and influence choices and purchase decisions. Offering an exceptional customer experience is non-negotiable, but it starts with an exceptional employee experience.

Payment Services

Inside Retail

JULY 7, 2022

per cent in December 2021, compared to December 2019, according to the Bureau of Labor Statistics. Ceridian found that 99 per cent of retail executives in Australia are considering hiring former employees, known as ‘boomerang’ workers. It’s the same picture in the US, where retail job openings were up 37.7

Employee Engagement

365 Retail

MAY 26, 2022

More than eight out of 10 (83%) said they have experienced a decline in their mental health in the last year, with retail workers aged between aged 16 and 29, those working in distribution and warehouses, and employees of larger retailers found to be struggling the most.

Planning

Cisco Retail

OCTOBER 6, 2021

Employee engagement: Our internal Keep Cisco Safe risk mitigation campaign provides Cisco employees mandatory annual security training, ongoing phishing simulations, year-round security nurturing and the resources to keep security and trust top of mind. Here are 5 ways that Cisco is doing its part to #BeCyberSmart: 1.

Employee Engagement

Indigo 9 Digital

MARCH 17, 2022

This year Trader Joe’s was named the third best large employer in the retail and wholesale category by Forbes and Trader Joe’s was ranked as having the highest customer satisfaction rating among supermarkets in 2021 by the American Customer Satisfaction Index. Captains (store managers) make around $100,000 per year.

Employee Engagement

Cisco Retail

FEBRUARY 23, 2022

Curshanda Cusseaux Woods is a Community Impact Manager at Cisco where she oversees the Cisco Black Equity Grant program, social justice sponsorships, and employee engagement for Action 1, Influence Ecosystem. Capitol on January 6, 2021, our work on voting rights reached fever-pitch. L to R: Stephanie Y.

Promotions

Hyken

SEPTEMBER 10, 2021

This week we feature an article by Tanya Ahmed, a Digital Marketer of Vantage Circle , a cloud-based employee engagement platform. She writes about what customers expect from companies in 2021 and what they actually get. In this post, we shall compare five customer expectations in 2021 to their reality.

Customer Experience

Cisco Retail

MARCH 8, 2022

Many are still investing in health and safety measures for their employees while managing supply chain bottlenecks. These developments have also created pressure on employees to work in conditions that put their physical and emotional health at risk. alone, 24 million people in 2021 quit their jobs between April and September.

Employee Engagement

Inside Retail

JANUARY 28, 2024

In 2021, 47.8 per cent since July 2021), are struggling to retain service workers, workplace and benefits shifts such as the ones Chipotle is implementing may be the best way to hire and hold on to a stable bank of employees. It is an adaptation of the Spyce technology the company acquired in 2021. million in 2023.

Payment Services

Cisco Retail

DECEMBER 15, 2021

Jordan Sexton, an honor student & 2021 Cisco STEM Shadow program participant. Mentoring is a part of leading a Conscious Culture , which company employees tap into to make a positive impact on the communities where they live, work, learn, and play, increasing employee engagement in what the company does externally.

Employee Engagement

Retail Gazette

JUNE 25, 2024

in 2021 to 42.3% Two-thirds of businesses now identify at least one senior leader from the LGBTQ+ community, up from just 27% in 2021. Inclusive workplaces are linked to higher employee engagement, productivity and reduced turnover, all of which contribute to a company’s bottom line. to 12% in the same period.

Employee Engagement

Mass Relators

MARCH 31, 2024

She has held roles of increasing responsibility, most recently as vice president, human resources for DG’s retail organization since 2021 and was named to the Mass Market Retailers Most Influential Women list in 2023. Adams will continue responsibility for advising the Company on labor and employment law issues and litigation management.

Promotions

A1 Retail

SEPTEMBER 13, 2021

Regular wellbeing newsletters and workshops also increased awareness around mental health issues, particularly supporting those from working families – helping to reduce stigma around talking about issues with mental health and tackling issues such as sleep, nutrition, home-working and stress management.

Employee Engagement

365 Retail

JULY 13, 2021

Retailers need urgently to digitise store management processes, and communications and training as the role of the store worker changes, says Fabrice Haiat, CEO of YOOBIC. Retailers are dealing with a new reality post-pandemic that is challenging the way they recruit, train, motivate and equip their store staff.

Payment Services

Theatro

AUGUST 15, 2022

Jen worked at a large Southern retailer for over three years: longer than anyone except the department manager. Retailers have always had turnover, but the industry experienced especially high rates in 2020 and 2021, with turnover in the U.S. In retail, employees can move up quickly, but too often, that path isn’t clear.

Management

Cisco Retail

MAY 17, 2021

Each blog in this series will highlight a different Cisco employee who works closely with CSR initiatives across the company. Cisco Corporate Affairs Program Manager, Hoa Tran. A Cisco team out on a Habitat for Humanity building project in Tampa, FL, on April 10, 2021.

ATS

Indigo 9 Digital

MARCH 11, 2022

One of the keys to Chick-fil-A’s success is its customer service which landed it at the top spot on the American Customer Satisfaction Index for restaurant brands in 2021 for the seventh year in a row. For one it empowers its employees to go above and beyond to serve their customers. Go the extra mile. Take this example.

Customer Experience