2021 Customer Retention Fulfillment Shipping 
Inside Retail
MAY 16, 2022
billion in 2021, but that still lags other major world economies in terms of online spending. Despite the challenges, an opportunity exists for traditional retailers to win new customers and increase their share of wallet through digital channels. Figures from Australia Post show that Australians spent a record $62.3
Retail TouchPoints
AUGUST 15, 2022
In some cases, they’re even returning to the channels of yester-year to shake things up. In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%). Stand Out Beyond Free Shipping .
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365 Retail
NOVEMBER 14, 2022
As the supply chain issues and labour shortages that defined the 2021 festive period are more or less resolved, the opportunity for a strong peak period presents itself. In fact, in 2021, the UK alone accounted for over ten per cent of global Black Friday searches online. Driving customer loyalty through flexibility.
Retail TouchPoints
SEPTEMBER 21, 2021
The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.
Retail Bound
DECEMBER 13, 2021
Ecommerce sales increased significantly into 2021 as more people shifted from physical stores to online shopping. The business reaches its peak during the holiday season and when the shipping rush is over, there is a bulk in holiday returns. This is the time for eCommerce retailers to analyze their shipments and fulfillment.
Rangeme
JULY 29, 2022
What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . 3 Unexpected Benefits of Fast Fulfillment. According to consumers, promising fast shipping sells. Better Customer Retention.
Inside Retail
FEBRUARY 6, 2022
For most small to medium enterprises starting out in e-commerce, shipping solutions tend to be stumbled upon and developed gradually as the business grows. Retailers who adopt a solution like ShipStation’s, says Boyer, can effect a customer-centric approach built on three pillars – speed, flexibility and transparency.
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