Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. Given the ongoing shift in consumer shopping preferences, many of these new businesses will be digital-first companies.

Merchant Services 243

Merchant Services Payment Services Shipping Accounting 243

Mass Relators

MARCH 7, 2024

WASHINGTON – More than 60 national and state organizations representing consumers and merchants have called on Congress to reject legislation introduced by Rep. The comments came in a letter signed by 66 groups ranging from consumer advocates to retail trade associations that was sent to members of the House Thursday morning.

Merchant Services 52

Merchant Services Payment Services Consumer Marketing 52

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

Merchant Services 284

Merchant Services Payment Services Checkout Accounting 284

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. It’s clear that there is a consumer-driven need for more flexible finance and smarter buying power. .

Finance 199

Finance Merchant Services Payment Services Consumer 199

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

Merchant Services 303

Merchant Services Payment Services Fulfillment Promotions 303

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. 31, 2021. “We’re

Consumer 255

Consumer Merchant Services Payment Services Drop-Shipping 255

Retail Focus

NOVEMBER 1, 2023

Offline merchants are introducing new tech to compete with ecommerce companies, and there have been delivery issues with some internet-based services. In fact, more than 82 per cent of the British population purchased at least one product online in 2021. Problems with Delivery: A Potential Online Shopping Bust?

Merchant Services 130

Merchant Services Payment Services Shopping Checkout 130

Inside Retail

APRIL 4, 2022

Less than five years ago, many consumers wouldn’t have heard of buy now pay later (BNPL). per cent) are now aware of BNPL services, overtaking traditional online payment platforms like Paypal, Visa and Western Union, according to Roy Morgan’s Digital Payments Report last year. Trust and the consumer.

Merchant Services 130

Merchant Services Consumer Payment Services Management 130

Inside Retail

AUGUST 1, 2021

Square Inc will purchase buy now, pay later (BNPL) firm Afterpay Ltd for about $39 billion (US$29 billion) in Australia’s biggest-ever buyout, creating an online payments giant to tap into explosive growth in the niche payments sector. where its fiscal 2021 sales nearly tripled to A$11.10 billion ($8.15

Merchant Services 246

Merchant Services Payment Services Planning Consumer 246

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. The time is now. At the forefront”.

Merchant Services 130

Merchant Services Payment Services Returns Planning 130

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. Terms of the deal were not disclosed.

Merchant Services 154

Merchant Services Returns Payment Services Checkout 154

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Microsoft it is reportedly testing out a new retail marketplace in the U.S. At the moment a “ couple hundred U.S.-based

Merchant Services 289

Merchant Services Shopping Payment Services Advertising 289

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy . per cent (compared to 2019) as Christmas shopping gets underway.

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

A1 Retail

JANUARY 27, 2022

The value of payments made contactlessly increased 40.2 The contactless limit increase to £100 in October 2021 increased the average number of transactions by 27.5 Thursday 23 December was the busiest day for contactless payments with the value of eligible transactions 121.4 per cent higher than the daily average in 2021.

Merchant Services 75

Merchant Services Payment Services Outdoor Checkout 75

Retail TouchPoints

JULY 20, 2022

With consumers feeling increasingly worried about missing and damaged packages, SMB retailers that adopt personalization methods — from real-time package tracking and multiple delivery options to an omnichannel ecommerce approach — can improve both their bottom line and provide peace of mind for consumers.

Shipping 293

Shipping Merchant Services Payment Services Consumer 293

Inside Retail

MAY 12, 2022

The global chargeback volume is estimated to have reached $615 million in 2021. That number highlights the dual nature of e-commerce’s rapid growth – it’s a land of endless possibilities not just for businesses and consumers but also for fraudsters. This composite merchant had annual e-commerce revenue of $2.5 Fraud mitigation.

Merchant Services 130

Merchant Services Payment Services Returns Consumer 130

Inside Retail

SEPTEMBER 11, 2021

Here, we chat with Missfresh about how the DMWs operate, how it’s digitalising fresh markets and its plans for the future. Our DMW model offers an innovative solution to the growing consumer demand for high-quality product offerings and timely delivery, leveraging technological innovation. In June, the brand went public on the NASDAQ.

Payment Services 130

Payment Services Merchant Services Fulfillment Marketing 130

Inside Retail

DECEMBER 14, 2021

But if you took a punt and bought shares in any of them over 2021, there’s a good chance you’ve lost money. The state of the sector isn’t as bad, however, as suggested by news reports claiming stock have plunged an average of 80% in 2021. Demand for these services isn’t growing as strongly as expected. Competition is stiff.

Merchant Services 130

Merchant Services Payment Services Finance Marketing 130

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. Consumers are left disappointed, feeling cheated and let down. This surge of reseller abuse can have a negative impact on the business-consumer relationship.

Merchant Services 162

Merchant Services Payment Services Drop-Shipping Shipping 162

Inside Retail

OCTOBER 19, 2021

New customers are a major growth engine for retailers, but many merchants view first-time online shoppers as high-risk due to their unfamiliar behaviour and lack of purchase history. Our data already shows that across the e-commerce landscape, up to 70 per cent of orders that are declined by merchants are made by legitimate customers.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Mass Relators

APRIL 25, 2024

household more than $1,100 last year, the Merchants Payments Coalition said. It’s time for the card industry to stop gouging American consumers and small businesses and compete to offer market-based, competitive fees. Swipe fees amounted to $897 for the average household in 2021 and $724 in 2020.

Merchant Services 52

Merchant Services Net Profit Payment Services Accounting 52

Mass Relators

JUNE 8, 2022

NEW YORK — As consumers progressively purchase a wider spectrum of goods and services via digital currencies, U.S. merchants are reflecting a greater optimism, prioritization and implementation of alternate payments to meet this demand. Banking and Capital Markets Payments Leader.

Merchant Services 52

Merchant Services Payment Services Fashion Consumer 52

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Consumers in every age bracket are in fraudsters’ sights.

Merchant Services 254

Merchant Services Accounting Payment Services Returns 254

Independent Retailer

AUGUST 29, 2022

BNPL is a great payment option, especially with the holiday season coming up so consumers do not have to front the entire amount at the time of purchase. BNPL is a great payment option, especially with the holiday season coming up so consumers do not have to front the entire amount at the time of purchase.

Merchant Services 88

Merchant Services Payment Services Checkout Accounting 88

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 232

Merchant Services Payment Services Promotions Location 232

Retail TouchPoints

AUGUST 15, 2022

Many retailers look only at transaction fraud, and not the total impact of every digital consumer interaction. When merchants stop obsessing over the perpetual cat-and-mouse game with bad actors and instead start looking for trust, they open up a whole new world of potential value. It’s about switching the focus to online trust.

Merchant Services 222

Merchant Services Payment Services Accounting Customer Experience 222

Inside Retail

JULY 11, 2022

As Alejandro Osorio, Country Head of Grab Thailand, puts it, “We’ve seen this opportunity in the soaring demand for food and package delivery services that’s made our delivery partners with their delivery bags increasingly become a significant touchpoint. It is visible and widely accessible to consumers in all areas.”.

Merchant Services 130

Merchant Services Payment Services Advertising Accounting 130

A1 Retail

NOVEMBER 29, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. per cent (compared to 2019) as Christmas shopping gets underway.

Merchant Services 40

Merchant Services Payment Services Consumer Shopping 40

A1 Retail

NOVEMBER 27, 2023

Mollie data reveals record Black Friday week online spending with European consumers checking out larger basket sizes Mollie , one of the fastest growing financial service providers in Europe, has revealed that merchants saw a 7.3 percent in 2021 to 3.3 percent) when compared to last year. percent in 2023.

Merchant Services 59

Merchant Services Payment Services Checkout Fashion 59

Mass Relators

OCTOBER 25, 2023

WASHINGTON – A retail group said Wednesday that a proposed reduction in the “swipe” fees that merchants pay banks to process debit card transactions is welcome but doesn’t go far enough. Merchants and the consumers who ultimately pay these fees have been overcharged for far too long, so we need to get this right.”

Merchant Services 52

Merchant Services Payment Services Consumer Marketing 52

A1 Retail

SEPTEMBER 15, 2021

Almost a fifth of UK adults are signed up to a food or restaurant meal subscription service. Consumer appetite is here to stay as two in five Brits with subscriptions plan to take out more subscription services because of the convenience they offer.

Merchant Services 75

Merchant Services Payment Services Consumer Planning 75

Retail TouchPoints

SEPTEMBER 8, 2021

Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago. The purchasing power of $79 in 2005 equals about $109.90

Merchant Services 206

Merchant Services Payment Services Fulfillment Shipping 206

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Inside Retail

APRIL 15, 2021

While some consumers will revert to their pre-pandemic behaviours, at least half of Australian consumers recently surveyed stated their desire to continue their new online shopping activities. Consumers are doing as much as possible through digital and contactless channels, even when shopping in-store. Digital payment.

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Inside Retail

DECEMBER 1, 2021

So in one way, government Covid regulations during 2020-21 can be thought of as an act of support for technology companies and a put-down for commercial property operators. The mall operator provided a delivery service there for its tenants. Second on the list of big tech companies was Apple, with revenues of US$274.5

Merchant Services 130

Merchant Services Payment Services Net Profit Sporting Goods 130

Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. Share granular consumer data with suppliers to create more appealing products.

Consumer 237

Consumer Merchant Services Payment Services Advertising 237

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Traditional retailers with digital commerce operations compete head-to-head with online retailers for demanding customers.

Merchant Services 237

Merchant Services Returns Shipping Payment Services 237