Sephora Enhances Employee Communications During COVID and Beyond
Retail TouchPoints
NOVEMBER 4, 2020
Even before the pandemic hit, Sephora’s leadership knew it needed better, clearer, more engaging ways to communicate with field teams, Willat explained. In May 2020, Sephora partnered with communication and execution platform Retail Zipline to maintain necessary team communications during nationwide store closures due to COVID-19.
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