Retail TouchPoints

APRIL 3, 2024

The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

Merchandise Store 240

Merchandise Store Checkout Supermarket Shopping 240

Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

Checkout 247

Checkout Payment Services Supermarket Customer Experience 247

Retail TouchPoints

JUNE 1, 2022

In fact, Walmart has designed its newest stores to be shopped while being guided by the app. Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. Checkout lines will be a thing of the past, as they simply walk out with the items they need.

Checkout 291

Checkout Location Shopping Consumer 291

Retail TouchPoints

JULY 21, 2020

Smart-store tech will include robotics, expanded electronic shelf labels, shelf scanners to monitor product volumes and AI-powered computer vision to turn visual information into actionable data.

Fulfillment 222

Fulfillment Payment Services Beauty and Health Checkout 222

Retail TouchPoints

FEBRUARY 15, 2021

Facing a near-apocalyptic situation, retailers have had to pivot quickly, creatively and competently in order to withstand the chaos of the 2020 economy. Among the winning strategies was a shift to ecommerce operations. Now acquainted with online sales, consumers know how easy things can be.

Fulfillment 263

Fulfillment Checkout Store Layout Consumer 263

Independent Retailer

JULY 29, 2022

The versatile solution increases inventory traceability to the item-level, and as a result, facilitates smart mirrors in fitting rooms, checkout-less shopping, social media integration, and indoor mapping through smartphones. The most common area in-store that retailers focus on to improve customer engagement is at the Point of Sale (POS).

Customer Experience 77

Customer Experience Shrinkage Checkout Inventory Management 77

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214