Storis

FEBRUARY 6, 2019

The Boston Retail Partners 2019 POS/Customer Engagement Survey identifies how retailers are faring in the quest to ensure the four key pillars of customer experience are in place to deliver Unified Commerce. The four pillars are Personal, Mobile, Seamless, and Secure.

Suggestive Selling 40

Suggestive Selling Home Furnishings Customer Experience Promotions 40

DMS Retail

JULY 7, 2022

We hear reports that retail traffic, in 2020, was down by close to 50% compared to 2019. but no sales associates who seek out customers to attend to them…to sell to them. Hard to say, isn’t it? That’s serious. But, there is an upside. They have merchandisers and shelf-stockers, front end supervisors, etc.

Suggestive Selling 45

Suggestive Selling Discount Store Returns Planning 45

Retail Adventures

JANUARY 4, 2022

In 2019 we had impatient buyers who wanted what they wanted, no matter what. Make suggestive selling an expected part of the job. Every retail associate we ask assures us they practice suggestive selling, yet that’s not always the case. It’s important to know your customer base and what they expect from you.

Suggestive Selling 52

Suggestive Selling Payment Services Returns Accounting 52