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Planning to Prevent Workplace Violence in Retail

Retail TouchPoints

million nonfatal workplace violence incidents between 2015 and 2019. My 35-plus years of experience in retail, most of that time being in loss prevention, has taught me a lot. Some insurance companies have loss control or loss prevention professionals who can help. A 2022 U.S. Additionally, the U.S.

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Effective Ways to Utilize Video Surveillance

Independent Retailer

In fact, in 2019, shrinkage accounted for an average rate of two percent of inventory, calculated at retail, costing the industry a record $62 billion. The good news is that retailers can use video surveillance in tandem with a dynamic loss prevention program to address this complex problem.

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Effective Ways to Utilize Video Surveillance

Independent Retailer

In fact, in 2019, shrinkage accounted for an average rate of two percent of inventory, calculated at retail, costing the industry a record $62 billion. The good news is that retailers can use video surveillance in tandem with a dynamic loss prevention program to address this complex problem.

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Retail crime: Why foiling shoplifters takes a team effort

Inside Retail

The study reveals a worrisome trend: All major categories of retail crime have increased since the previous study conducted in 2019. However, what’s particularly alarming is the substantial rise in the costs attributed to customer theft, which have surged by 20 per cent between 2019 and 2022.

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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

Proving that stores don’t have to be transactional in 2019 lululemon opened a new flagship store in Lincoln Park Chicago. Customers shopping at Hema can use the retailer’s app to scan the QR code on each item they wish to purchase then the item is added to their digital shopping cart. Personalized shopping recommendations.

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Retail x Fintech: The Importance of Security in Retail’s Adoption of BOPIS and Payment Installment Plans

Retail TouchPoints

Even before the pandemic completely upended the world economy, how consumers shopped had been changing — and mobile devices were at the forefront of that change. Then the shuttering of many stores made online shopping a necessity, while social distancing measures turned contactless payments from a convenient option to a safer alternative.

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10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

In 2019 a 96 year old WWII veteran entered a Chick-fil-A store in Maryland. A loss prevention employee who sent the package wrote in a note accompanying the package: “Mr. So what is Chick-fil-A doing that others are not? For one it empowers its employees to go above and beyond to serve their customers. Take this example.