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Amazon Appoints Insider as CEO of Worldwide Stores

Retail TouchPoints

Felton has worked for nearly 18 years in Amazon’s retail and operations finance leadership. In 2018, he was appointed VP of Global Customer Fulfillment, and in 2019 began leading the company’s newly organized global delivery services, including global import and export, Amazon Logistics and last mile delivery services.

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Webinar Recap: Taking The Pulse Of Marketers And Consumers To Navigate The Shift To Digital

Retail TouchPoints

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. The use of AI by marketers globally has increased by 186%. AI Leading The Transformation.

Marketing 263
Insiders

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How Indian brands could benefit from Walmart’s ambitious export goals

Inside Retail

Recent reports suggest that Walmart is beating Amazon in India’s fast-growing online retail market, which is expected to be worth $200 billion by 2026. Innovation is key Meanwhile, closer to home, Walmart recently opened its first high-tech market fulfilment centre (MFC) in Arkansas.

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Uncovering The Factors Changing The Face Of Retail

Retail TouchPoints

The retail industry is changing, fast. In fact, 2019 showed great progress for e-Commerce to close the gap in total market share of sales compared to brick-and-mortar retail. Evidenced by 2019’s record-setting holiday season , brands that strategically navigate the complex world of retail will reap an abundant reward.

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Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential

Retail TouchPoints

Retailers have reason for cautious optimism this holiday season: shoppers are expected to spend an average of $997.79 on gifts, holiday items and additional “non-gift” purchases, according to data from the National Retail Federation and Prosper Insights & Analytics. Delivery Delay Woes Can be Handled with Transparency and Honesty.

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From Clicks to Bricks: Expanding Brand Loyalty Through Physical Stores

Retail TouchPoints

Now may be the perfect time for more DTC brands to explore physical retail — in a post-COVID-19 landscape with prime real estate more affordable than ever, and shoppers seeking social interaction as they become comfortable visiting retail stores again. An Emerging Retail Trend. Trusting the brands they support is essential.

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Personalization vs. Consistency in the Retail Customer Experience

Retalon

It’s a balancing act that grows more challenging as the retail industry continues to evolve, increasing consumers options and placing pressure on retailers to accommodate them. You can better plan for stocking of inventory at warehouses and retail locations and optimize the fulfillment process for online and mobile orders.