Retail TouchPoints

MAY 29, 2020

Costco reported a successful quarter, while Nordstrom and Abercrombie discussed plans to handle the fallout. Net income was $838 million compared to $906 million in Q1 2019, dragged down by $283 million in wage increases and sanitation-related costs. of its locations and plans to have all stores operational again by the end of June.

Department Stores 152

Department Stores Operating Expenses Store Operations Apparel 152

Retail TouchPoints

SEPTEMBER 3, 2021

The news comes on the heels of an announcement that Walmart plans to permanently hire 20,000 additional warehouse and supply chain workers. With no physical stores in any of the five boroughs, Instacart will fulfill orders from the area’s two closest locations, in Valley Stream, N.Y. and Secaucus, N.J.

Fulfillment 235

Fulfillment Location Planning Shopping 235

Mass Relators

MARCH 31, 2024

In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico. Melanie Cook Brian Haug Brian Haug has been promoted to senior vice president, margin planning and analytics.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Retail TouchPoints

MARCH 28, 2023

The retailer, a certified B Corporation, began an ambitious five-year plan in 2021 to roll out refill stations in a majority of its stores, with the target of saving 25 tons of plastic annually. The stations are now available in 800 stores worldwide and, after bringing the program to its U.S.

Shopping 231

Shopping Consumer Planning Marketing 231

Retail TouchPoints

FEBRUARY 23, 2021

“Our investments in digital innovation continued to pay off in the quarter, with digital sales up 21% from 2019. Digital accounted for 44% of net sales in Q4 2020, and the retailer also highlighted the fact that 25% of its digital sales were fulfilled from its brick-and-mortar stores via curbside pickup and same-day delivery.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

365 Retail

NOVEMBER 3, 2023

Majestic’s fleet is integral to fulfilling the growing number of online orders and servicing its expanding B2B portfolio, which includes over 3,000 on-trade venues throughout the UK. Each of Majestic’s 207 stores operates with a dedicated delivery van, and 60% of orders placed on its website are dispatched from these local stores.

Fulfillment 110

Fulfillment Accounting Store Operations Shopping 110

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL.

Consumer 262

Consumer Merchant Services Payment Services Drop-Shipping 262

Retail TouchPoints

JUNE 10, 2020

An additional 150 stores could be closed by the end of Signet’s fiscal year, on January 30, 2021. As part of its Path to Brilliance initiative, the company already reduced its store count by approximately 125 locations in 2019 and 262 in 2018. Signet now operates approximately 3,200 stores.

Jewelry 149

Jewelry Fulfillment Advertising Location 149

Retail TouchPoints

SEPTEMBER 12, 2022

Sundays was founded in November 2019 by Barbora Samieian, Noah Morse, Sara Samieian, and Moe Samieian Jr., A logistics director who was hired in January 2022 focuses on assessing service-level agreements for these partners, conducts competitive analysis and examines customer data to gauge how fulfillment providers are performing.

Shopping 248

Shopping Customer Experience Shipping Consumer 248

Retail TouchPoints

JULY 6, 2020

In February 2019, e.l.f. stores, although the brand is sold widely by other retailers. “We That accumulated data led to the launch in 2019 of Rebag’s Comprehensive Luxury Appraisal Index for Resale ( Clair ), which empowers consumers to determine the current sale value of their luxury item. Cosmetics shuttered its 22.

Boutique 280

Boutique Customer Experience Location Accessories 280

Retail TouchPoints

OCTOBER 1, 2022

Now is the time for interested third parties to plan their strategy for entering the cannabis sector, according to Walsh. Sales rose from $13 billion in 2019 to $20 billion in 2020, and cannabis retailers’ status as essential businesses let them introduce new methods of selling to their customers. What are the challenges?

Customer Experience 307

Customer Experience Consumer Promotions Planning 307

Mass Relators

JUNE 20, 2022

Simonsen joined Dollar General in 2013, and has held roles in store operations, procurement, pricing, business analytics and merchandising planning. Mary Beth Hawthorne has joined Dollar General as vice president of store operations for the Northeast region.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Mass Relators

JANUARY 18, 2024

1, 2019, has been named chief operating officer, effective Feb. Since that time, he has held a variety of leadership positions across the organization, including finance, merchandising, human resources and store operations. MINNEAPOLIS — Target Corp.

Finance 52

Finance Accessories Apparel Fulfillment 52

Mass Relators

MAY 31, 2022

Simonsen joined Dollar General in 2013, and has since held roles of increasing responsibility in store operations, procurement, pricing, business analytics, and merchandising planning. Mary Beth Hawthorne has joined Dollar General as vice president of store operations for the northeast region.

Promotions 52

Promotions Employee Engagement Store Operations Management 52

Retail TouchPoints

NOVEMBER 17, 2021

In China alone, livestreaming sales were estimated at $66 billion in 2019 and $160 billion in 2020, and are projected to reach $300 billion in 2021, according to Bryan Amaral, Founder and CEO of Clientricity. Livestreaming is a rapidly growing practice to help omnichannel brands create a deeper connection with consumers in online ecosystems.

Consumer 300

Consumer Shopping Shipping Planning 300

Retail TouchPoints

MAY 21, 2021

That means using these insights to not just draw traffic and market in a cookie-less world , but really to use it for demand planning, to source new designs to determine where you should hold the inventory for those products. ”. I think the issue is whether we’ll be able to fulfill that demand to the same degree as in 2019.”.

Apparel 230

Apparel Returns Department Stores Fulfillment 230

Retail TouchPoints

OCTOBER 23, 2020

Now may be the perfect time for more DTC brands to explore physical retail — in a post-COVID-19 landscape with prime real estate more affordable than ever, and shoppers seeking social interaction as they become comfortable visiting retail stores again. They expect convenience and the ability to fulfill their shopping needs immediately.

Shopping 212

Shopping Returns Location Consumer 212

Theatro

JULY 16, 2020

In the post-pandemic era, curbside pickup has become a focal point for the retail industry, a new must-have offering a way to keep stores operating, protect employee and customer health while serving customers, and establish their reputation as a company that steps up in time of crisis. But at what cost?

ATS 52

ATS Fulfillment Customer Experience Planning 52

Retail TouchPoints

JUNE 15, 2020

Owners of the non-essential retail stores that are reopening as COVID-19 restrictions are being eased should note that shoppers expect retailers to operate very differently than they have in the past in order to protect their customers and staff. If eMarketer’s retail sales forecast of $4.89

Consumer 134

Consumer Payment Services Returns Shopping 134

Retail TouchPoints

SEPTEMBER 22, 2022

There’s also the hidden cost around omnichannel operations. After a couple of years of getting really scrappy to leverage the store in new and creative ways, particularly around fulfillment, retailers are looking to figure out how to automate and create scale. Retailers are planning to cut back in one area: marketing.

Promotions 236

Promotions Fulfillment Inventory Management Drop-Shipping 236

Retail TouchPoints

NOVEMBER 3, 2020

In terms of overall sales, I’ve seen predictions for 2020 ranging from flat with 2019 to a 2% to 3% increase. If it gets to even with 2019, everybody should think that’s pretty good. When retailers don’t have to buy as much, they don’t have to plan for the markdowns and large promotions that Richard described. Richard Maicki.

Drop-Shipping 183

Drop-Shipping Merchant Services Fulfillment Shipping 183

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. And while the retailer actually increased its net store count by 49 locations, online sales have remained high despite the opening of additional brick-and-mortar locations. “We year-on-year.

Payment Services 252

Payment Services Location Fulfillment Customer Experience 252

Retail TouchPoints

NOVEMBER 19, 2021

Stores and fulfillment centers are well staffed and our price position remains strong. Target is preparing for the future, as well as fighting current last mile woes, by fulfilling more and more orders from its stores. In-store sales rose nearly 22% year-over-year, but DTC sales fell 13.5%.

Fulfillment 209

Fulfillment Shipping Planning Promotions 209

Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. Untuckit has been on a multifaceted growth path in 2024.

Wholesale 130

Wholesale Shipping Boutique Finance 130

Retail TouchPoints

AUGUST 14, 2020

Rent the Runway’s decision to permanently exit brick-and-mortar retailing continues its plan to drive down expenses. In addition to driving consumers online, the pandemic has prompted consumers to rethink their spending patterns, with 79% planning to reduce their apparel budget in the coming year.

Apparel 192

Apparel Returns Finance Accessories 192

Retail TouchPoints

JANUARY 21, 2021

Chapter Two of the Big Show had originally been planned as an in-person event to take place in early June at New York City’s Javits Center, but the facility’s role as a COVID vaccination center made it unavailable, so it will also be a virtual event. Chewy acquired more customers than it did in all of 2019.

Beauty and Health 216

Beauty and Health Customer Experience Marketing Consumer 216

Retail TouchPoints

OCTOBER 7, 2020

Hudson planned to launch a loyalty program this year called Blue for frequent travelers who rely on Hudson’s convenience stores in the U.S. Digitizing those systems was one element of a larger companywide transformation project known as Hudson Next, which was launched in 2019. and Canada.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214