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David’s Bridal Shakes up Leadership Team with New COO and CFO

Retail TouchPoints

David’s Bridal is dramatically reshaping its executive suite via internal promotions, including three C-level appointments. The promoted executives include: Bob Walker, who joined David’s Bridal in 2019 as Chief Retail Officer, has been promoted to COO. in July 2023.

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Dollar General promotes 18 executives

Mass Relators

Dollar General has promoted 18 executives to new roles at the company. Leslie Allen Leslie Allen has been promoted to senior vice president, human resources. In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico.

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How Natori Used AI to Sharpen Retargeting and Achieve a 943% ROAS

Retail TouchPoints

AI Directs the Most Effective Ads to the Most Likely Purchasers The AI element comes from solution provider Albert , which Natori, a family-owned and run business founded in 1977, has worked with since 2019. She left a prestigious Wall Street position to start the company; similarly, Ken left a career in finance to join the company in 2007.

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Hit Hard by the Pandemic, Most Minority Business Owners Optimistic About the Future

Retail TouchPoints

This included adding ecommerce platforms, touchless payments and contactless delivery such as curbside or buy online, pick up in-store (BOPIS). Between March 2019 and June 2020, adoption of touchless payments , which includes contactless cards, mobile wallets and QR codes, increased 150%. In 2020, there were approximately 31.7

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Black Friday 2020 In-Store Traffic: An Expected Result in an Unexpected Season

Retail TouchPoints

Overall, the four days from Thanksgiving through Sunday were down -49% compared to 2019. Black Friday, on the other hand, hurt — with only half as much traffic as in 2019. There’s no way to dress that one up, except that shoppers have been telling us for months that they did not intend to go into stores on Black Friday.

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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

The holidays always tend to put a strain on the piggy bank, but a study from personal finance company Credit Karma found that 43% of consumers are feeling more financially stressed this holiday season, and inflation is the leading cause. Shortages and Sticker Shock Heighten Holiday Stress. Stressed Consumers Spread Out Spending with BNPL.

Consumer 264
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Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Retail TouchPoints

The fact that we have a unified technology allows us to use the same processes in terms of pricing, assortment, promotions, taxes, etcetera. Digitizing those systems was one element of a larger companywide transformation project known as Hudson Next, which was launched in 2019. “We were able to implement vending machines across 27.