Retail TouchPoints

JULY 7, 2020

E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. Traditionally, U.S.

Merchant Services 196

Merchant Services Payment Services Point of Sale Consumer 196

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Marketing 256

Marketing Consumer Checkout Customer Experience 256

Retail TouchPoints

DECEMBER 20, 2023

Walmart and Affirm first partnered in 2019 to bring BNPL options to shoppers on its website and app. Moreover, we’ve found that 76% of consumers would either delay or not make a purchase without Affirm,” said Pat Suh, SVP of Revenue at Affirm in a statement. stores through an expanded partnership with Affirm. year over year.

Checkout 267

Checkout Kiosk Finance Apparel 267

Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. In 2019 , the total market share of online U.S. retail sales surpassed general merchandise sales for the first time in history. Old Fraud Detection Methods Create Customer Friction.

Merchant Services 314

Merchant Services Payment Services Accounting Jewelry 314

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Payment Services 231

Payment Services Checkout Kiosk Consumer 231

I Vend

MARCH 14, 2023

Yet in fact, the backlash to lockdown is that many of the consumers who were forced online are now desperate to get back to human-based and personal shopping. When the National Retail Federation surveyed consumers, 45% * of respondents said they preferred in-store shopping, compared to just 28% who prefer online.

Shopping 97

Shopping Point of Sale Payment Services Checkout 97

365 Retail

APRIL 27, 2023

It’s fair to say that self-service checkouts are not universally popular with shoppers. The biggest reason is the irritation we experience when the process doesn’t work smoothly, particularly from the ‘unknown items in the bagging area’ Many of us have felt this frustration at the grocery store.

Checkout 52

Checkout Payment Services Supermarket Point of Sale 52

Retail TouchPoints

JANUARY 11, 2021

The ONE RETAIL strategy helped M.Video increase total online sales by 141.2% year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Q3 2020 net sales for all channels climbed 25.3% Partnerships Multiply Sales Channels and Touch Points.

Payment Services 247

Payment Services Location Fulfillment Customer Experience 247

Retail TouchPoints

JULY 27, 2020

While customer loyalty remains a top priority for executives, less than half believe their current approach is effective, according to a Mastercard-sponsored Harvard Business Review Analytic Services (HBR-AS) report of more than 400 executives globally. Cyber Security Flexes To Meet An Evolving Threat .

Retail Trends 149

Retail Trends Payment Services Checkout Sporting Goods 149

Retail Geek

JULY 30, 2021

6:00] Um Extended the the new visual merchandising approach to to the Staffing and store operations yet so maybe a work in progress. They all have mobile point-of-sale all the sales associates have mobile point-of-sale systems but like. It just it doesn’t seem like they’ve. [6:00]

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105

Storis

FEBRUARY 26, 2019

Security is a focus of the utmost importance as it relates to payment methods and technology networks in today’s retail environment. The final pillar of the Boston Retail Partner 2019 POS/Customer Engagement Survey is Secure. Today, consumers expect that retailers will protect their data and ensure a safe experience.

Payment Services 52

Payment Services Customer Experience Point of Sale Planning 52

Retail Geek

MARCH 11, 2022

It wouldn’t have felt any different than e-tail 2019 felt to me so I think people were like frankly pretty excited about getting back together. kind of smaller direct to Consumer Brands and I think those guys are right in the Wheelhouse of those impact so that absolutely was coming up.

Drop-Shipping 52

Drop-Shipping Shipping Fulfillment Merchant Services 52

Retail Geek

APRIL 8, 2022

ShopTalk held it’s first in-person show since 2019, May 27-30th in Las Vegas. If it’s off from from 2019 it’s only slightly like maybe they had 12,000 attendees in 2019 so, 10 felt like a big show they had a 650 exhibitors. The show made the move from the Venetian to the Mandalay Bay.

Payment Services 59

Payment Services Merchant Services Consumer Fulfillment 59

Inside Retail

NOVEMBER 1, 2022

Retailers are caught in a tightening vise between soaring cost of goods and heavy competitive pressures, which places their margins increasingly at risk as long as they cannot pass through the costs to consumers in their entirety. Japan is an excellent case in point. So it has focused instead on supporting consumer incomes.

Wholesale 130

Wholesale Payment Services Finance Consumer 130