Retail TouchPoints

JANUARY 18, 2023

Nabil Aliffi, previously Global Chief Creative Officer at Soho House , will join the retailer in the brand position, and Stefanie Tsen Ward will be promoted to the retail leadership spot. Ward has been with Neiman Marcus since 2018, most recently as SVP, Customer Engagement.

Promotions 260

Promotions Store Operations Customer Experience ATS 260

Retail TouchPoints

MAY 10, 2023

The retailer was acquired by South African holding company Steinhoff International in August 2016, then filed for bankruptcy protection as part of a reorganization in October 2018. Following to close of the acquisition by Tempur Sealy, Mattress Firm will continue to operate as a separate business unit within the company.

Promotions 238

Promotions Marketing Planning Store Operations 238

Mass Relators

JULY 8, 2021

Raley’s has promoted two executives — Craig Benson and Levi Wingo — as part of what the company said are moves made to help the regional supermarket chain achieve its purpose of changing the way the world eats, one plate at a time. Wingo has been named vice president of operations. WEST SACRAMENTO, Calif.

Promotions 40

Promotions Supermarket Store Operations Planning 40

Retail TouchPoints

FEBRUARY 26, 2024

Launched in 2018, the program was designed to provide associates with higher learning opportunities from reputable academic institutions such as the University of Arkansas, Purdue Global and Spelman College. Walmart is revising its Live Better U (LBU) education benefit to help associates hone their skills for key roles within the company.

Management 159

Management Promotions Store Operations Customer Experience 159

Retail TouchPoints

MAY 10, 2021

PacSun has named Alfred Chang and Mike Relich as its new Co-CEOs, and promoted PacSun Chief Brand Officer Brieane Olson to President of the specialty retailer. Chang has been President of PacSun since 2018 and has served in multiple senior positions since joining the company in 2006.

Specialty Retailers 251

Specialty Retailers Finance Promotions Marketing 251

Retail TouchPoints

JUNE 28, 2022

Brad Lande-Shannon has joined the company as Chief Marketing Officer (CMO) and Tyler Wozny has been promoted to the post of Chief Digital Officer. Hair color retailer Madison Reed is strengthening its C-suite with two new appointments.

Marketing 192

Marketing Promotions Location ATS 192

Retail TouchPoints

APRIL 20, 2021

In 2018, he added Chief Administrative Officer to his title. Eddy also will join BJ’s Board of Directors. Laura Felice — currently SVP and Controller — has been appointed to replace Eddy as CFO. Eddy joined BJ’s in 2007 and assumed the role of EVP and CFO in 2011.

Wholesale 171

Wholesale Promotions Planning Marketing 171

Inside Retail

JUNE 30, 2021

It started expanding in the early 1930s and is now one of the largest department store operators in Asia, with a presence in China, Thailand, Vietnam and Singapore. For the past few years, it has been promoting a greener retail experience and introducing sustainability-focused programs in its stores.

Department Stores 246

Department Stores Beauty and Health Accounting Promotions 246

Mass Relators

MAY 31, 2022

Dollar General has promoted a number of executives across various corporate functions, in a move the company says reflects its culture of employee growth and development, as well as its prioritization of leadership diversity. Matthew Simonsen has been promoted to senior vice president of real estate and development, for example.

Promotions 52

Promotions Employee Engagement Store Operations Management 52

Retail TouchPoints

JUNE 29, 2021

When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. As retailers collect more data on customer behavior and uncover new patterns and trends, they can use their insights to optimize other store operations — even if those other stores aren’t AI-enabled.

Payment Services 223

Payment Services Checkout Customer Retention Kiosk 223

Retail TouchPoints

OCTOBER 12, 2021

In fact, JOANN began an initiative to improve the store experience, involving everything from lighting, fixtures, open spaces, work tables and in-store tech, in 2018, with a pilot store in Columbus, Ohio. “It It was a tremendous success and it taught us a lot, but then the pandemic hit,” reported DiTullio.

Customer Experience 243

Customer Experience Shipping Location Promotions 243

Mass Relators

AUGUST 24, 2022

The GIANT Company has achieved a great deal of success, with growth in its local markets, innovation in operations and a strong commitment to diversity, equity and inclusion, as well as health and sustainability. where he served as senior vice president of retail operations for Jewel-Osco in Illinois, Indiana and Iowa.

Supermarket 52

Supermarket Store Operations Promotions Customer Experience 52

Retail TouchPoints

JULY 14, 2020

Conor Riley: Several years ago, our products were promoted primarily through subscription boxes geared toward a younger consumer base at $10 per month , but then our brand was picked up by stores like Nordstrom. Riley : When I first came on board as CEO in February 2018, I wanted to get us out in front of a lot of consumers.

Checkout 188

Checkout Fulfillment Shipping Payment Services 188

Wiser

DECEMBER 11, 2018

In 2018, it seems like we constantly see headlines about retailers that are shutting down a large number of their store locations throughout the U.S. stores after 70 years of business. It should be a model for how other retailers, especially discount stores, operate in the current climate. .

Management 68

Management Discount Store Store Operations Checkout 68

Wiser

FEBRUARY 13, 2019

billion in the third quarter of 2018, but based on our survey, shoppers aren’t interested in upping that total on Valentine’s Day. Once inside, there are a few promotions that help close the deal. Naturally, free shipping was much lower, likely connected to the preference for brick-and-mortar stores over online.

Discount Store 74

Discount Store Department Stores Shipping Store Operations 74

Wiser

DECEMBER 4, 2018

Poorly executed promotional displays, combined with under-staffed retailers and low stock levels, meant that toy brands like Hasbro, Disney, and Mattel missed millions in sales over the holiday weekend. However, Black Friday 2018 has already been deemed a success. 1: Accuracy of promotional display setup.

Promotions 68

Promotions Accounting Advertising Location 68

Retail TouchPoints

JANUARY 12, 2021

Joining the Cheetah Mobile leadership team in 2018, Han spearheaded the effort to create a new corporate brand and product promotion strategy during the company’s transition to becoming an innovator in AI-driven solutions. For physical retailers to win back shoppers, AI robots can open the gateway to the next-gen shopping experience.

Shopping 241

Shopping Merchant Services Advertising Customer Experience 241