Inside Retail

FEBRUARY 4, 2025

The numbers currently used to identify cards will be replaced with tokenisation and biometric authentication In 2022, Mastercard added biometric options enabling payments to be made with a smile or wave of the hand. Credit card numbers and payment details are often exposed in major data breaches affecting large and small businesses.

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Inside Retail

MAY 13, 2021

Telstra has been hit with the second-biggest fine in Australian history, $50 million, for engaging in unconscionable conduct against more than 100 Indigenous customers across Australia between 2016 and 2018. I want to stress that words are easy but it is living up to them that is the real test,” Penn said.

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365 Retail

OCTOBER 1, 2022

One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ a fully omnichannel presence. When businesses extend their methods of communication beyond the norm (i.e. Two in three Brits are also happy to receive marketing messages from businesses.

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